The Help Desk Technicians primary responsibility is to field Help Desk calls and emails from the user base and create the initial record of the request; resolve all Level One end-user problems over the phone; pass all Level Two requests on to a 2nd Tier Support technician; and contact third-party vendors for support and service repair(s). Main Duties: Assist other (more)

Our client needs a Business Intelligence Specialist with extensive knowledge of Business Objects tools (Business Objects XI R3.1x, BI suite 4.0x, Crystal Reports 2008, Xcelsius 2008, BO SDK, Explorer and SSRS). The successful candidate will provide administrative, design and development support for users in production, test, and development environments. Excellent business analytical skills and the ability to interact with business (more)

Yoh has a contract opportunity for a MKS Support Technician to join our client in New York, NY. Job Summary: - Provide prompt and accurate support to users focusing on call ownership and meeting customer expectations. - Field questions and issues from customers via phone and works to address them. - Use various techniques for resolving problems; escalate issues as (more)

Title: Senior Application/Systems Support Specialist ID: TEC00021725 Description At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted (more)

Enterprise Architect Job ID : 2011-7295 # of Positions: 1 Posted Date: 9/20/2011 Job Location: US-NY-New York Position Type: Regular Full Time Category: Information Technology Overview Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal (more)