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Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity There is an excellent opportunity for a Finance Test Analyst to join our teams in either Peterborough or Bristol. The role will be working with life and pension products, so experience in that... more ->
Role: ERP Business Analyst Day rate: £400pd-£450pd (Outside IR35) Location: Ideally West Midlands but flexible - Hybrid working - 2 days in the office We are currently recruiting for an ERP Business Analyst who has strong experience working on various ERP systems. This is for an IFS implementation project which is expected to go on for a minimum of 6 months. You will be a strong Business Analyst and you will ideally have prior experience of working on an IFS project. Skills and experience required: Extensive experience working as a Business Analyst# Excellent experience of working on ERP... more ->
Contract Operational Resilience Business Analyst: FCA/PRA Duration: 12 Months IR35 Determination: Outside IR35 Location: Remote working with occasional travel to client offices as required by project This role will support Project Managers and the Programme Manager in the Group Operational Resilience Programme to deliver regulatory requirement deliverables via a number of defined workstreams across the group. The focus will be to design and develop processes, procedures, templates, guidance and other artefacts to support the implementation of an Operational Resilience Framework and operating... more ->
A Test Manager (NEC Housing) is required for our client, based in Sheffield, for an initial 3 months contract (potential to extend). This is a hybrid position, 3 - 4 days per week on site (please only apply if you can commit to hybrid working). Our client is seeking consultancy support to oversee and execute the testing phase of an NEC Housing system implementation. Please only apply if you have experience of the NEC Housing system.They need an autonomous test lead, experienced in managing an NEC Housing implementation. They are open to this role being either a Test Manager or a Project... more ->
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Nottingham based client on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities:. Providing applications... more ->
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver... more ->
IT Support Analyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in IT Support! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited public transport on offer). As part of the service desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related... more ->
Digital Data Analyst £36,000 Remote - (Meet up once a month is a must).Please note this is a 12 Month FTC* I am looking for a Digital Data Analyst who will play a pivotal role in analysing and reporting on activity across customer touch points and channels from websites, mobile apps, social media to CRM. Experience needed: Digital/Web Analyst or Customer Reporting Problem Solving skills and critical thinking with a result-oriented mindset Must have experience with Google Analytics Excellent communication skills. Both written and verbal, with the ability to effectively communicate complex data... more ->
Service Desk Analyst £24-27,000 per annum A global Real Estate firm are looking for a Service Desk Analyst to join their team! You will be based onsite 3 days per week in Peterborough and join a busy team, providing 1st/2nd line support to their global user base. Key responsibilities Configuring and troubleshooting support issues Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner Document all user identification information, including name, department, contact information, and nature of problem or issue Escalate problems (when... more ->
Company Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport, Warehouse,... more ->
Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment... more ->
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and... more ->
Role: Automation Tester Location: Leicester or Hursley 5 day per week onsite Duration: 10 months Clearance: SC Rate: Max £337 pd inside IR35 Responsibilities: Develop and implement test automation for executing biometric workflows and matching. Execute tests on Back End web services, as the system lacks a user interface. Construct suitable input test messages and define expected outputs for diverse scenarios. Automate the creation of test inputs to expedite delivery processes. Conduct testing across functional and non-functional aspects. Requirements: Proficiency in test automation techniques... more ->
Our client based in Nottinghamshire is looking to hire an experienced Embedded software engineer to join their team. In this newly created role ( due to expansion) you will be joining an established team where the delivery of high quality, high performing solutions achieved in a right first-time environment is valued & rewarded. This role will see you: Design, implement, and optimise Embedded software solutions. Targeting Linux, RTOS & bare metal platforms. Participate in hardware/software co-design and system-level debugging. Support FAT, SAT & Commissioning activity. Leading smaller... more ->
Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and... more ->