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Service Desk Analyst/1st Line Support/Helpdesk 3 month contract Central London Office based full time £120 per day via umbrella ASAP Start My large client is looking for a Service Desk Analyst to come on board within their expanding team and assist in the growth of this even further. This is a fantastic opportunity to join a leading company that will offer you the chance to enhance your skill set and develop your experience. As a Service Desk Analyst you will support my client by delivering an effective and efficient 1st line technical support service that resolves any IT related queries... more ->
We are recruiting someone with proven 1st line Support/Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks: Ensuring that all requests for IT support are logged in the service desk software, and that regular updates are recorded in each open... more ->
IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related... more ->
IT Support Analyst - Citrix - Windows - Azure - Financial Services An IT Support Analyst is required to join an asset management organisation to join an established team that ensures the business' IT services are fully supported. Based in London (hybrid working), this is a permanent role offering between £40,000 - £50,000 + a very good bonus paid every 6 months. You will be responsible for being one of the escalation points of all things technical within the established helpdesk team. The role is heavily hands on, responding to any 1st - 3rd line technical issues across the technology estate.... more ->
1st Line Helpdesk Engineer - Active Directory, O365/Azure etc. 5 DAYS ON SITE 1st Line Helpdesk Engineer - Active Directory, O365/Azure etc. 5 DAYS ON SITE IN MANCHESTER. My Retail client based in Manchester, seeks an eager to learn, intelligent and technically astute 1st Line Helpdesk Engineer. You must have strong communication and interpersonal skills and be happy working 5 days a week onsite for £24K-£25K + Benefits. Key skills are - Active Directory, O365, Hardware/Printer. A successful candidate will be proficient in the use and build of desktop IT equipment. You will have a good... more ->
Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and removal of user or account permissions to systems and data, including 3rd parties where this may be applicable. You will be responsible for providing System Access, conducting regular security reviews aligned to audit and CISSP best practice, and ensure... more ->
IT Support Analyst - Investment Management - 1st/2nd Line Support - O365 Our client, a leading Investment Management organisation based in London, are looking for an IT Support Analyst to join them on a permanent basis. This will be joining their Help Desk team playing a key role in a range of business-critical projects. The successful candidate will act as a key member of the IT Help Desk providing first and second line support and assistance to the business assisting with technology BAU and project related activity. Alongside this you will take ownership of tasks communicating with a range... more ->
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of... more ->
Role: Tech Bar Analyst - SC Location : London (100% on site) IR35: Inside Rate: £300/day (Umbrella) MAX Duration: 6 months Security Clearance: SC & UK nationality As part of a an ITIL aligned Service Desk, you will be responsible for delivering high quality, customer focused 1st line support to users across the estate. Main responsibilities of the role include the fulfilment of Service Requests, and the diagnosis, prioritisation and management of a wide variety of Incident types, escalating to 2nd and 3rd line engineering teams where required. The role is customer facing and requires analysts... more ->
Senior IT Support Analyst required by my leading company based in Dorking As a key member of our IT support team, you will be responsible for: Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution. Ensuring clear and continuous communication with users throughout the issue resolution process. Managing and supporting all technology, including desktops, software, laptops, printers, and mobile devices. Proactively assessing the IT Services' technology infrastructure and presenting findings to the IT... more ->
IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing... more ->
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Service Desk Analyst Location: London (Fully onsite) Duration: 6 months contract Security Clearance: SC Minimum Requirement: Top Essential Experience/Skills: Experience working within a Service Desk or Helpdesk environment Excellent communication and customer service skills The ability to efficiently manage workload and escalate calls when required Broad knowledge and understanding of IT concepts and technologies Desirable Skills ITIL... more ->
Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business... more ->
Analyst Developer - Fixed Income - Contract A leading Buyside firm are looking to expand their Data team, working closely with Front and Middle Office teams to enhance their data management and reporting platforms. You'd be working with Python, SQL and ETL tooling, as well as implementing new technology such as Kubernetes, Azure and infrastructure tooling. Your responsibilities would primarily be around the architecture of the data management platforms, as well as relationship management with the business and translating requirements. They are looking for someone who: Has a very strong... more ->
Helpdesk Manager.Contract - Outside IR35* Day Rate: £200.00 - £210.00p/d Duration: 9 months Location: - Aldersgate - Barbican, London (Preferrable 5 days p/week onsite - relatively flexible) ASAP Start My prestigious retail and distribution client is looking for a HelpDesk Manager/L2 L3 Engineer to lead and develop their Internal UK HelpDesk, supporting roughly 120 users and a modest volume of tickets. Overview This is a brand new interim role lasting for 9 months. The Help Desk Manager will be responsible for overseeing the operations of the IT help desk department, managing a team of three... more ->
Service Desk, Help Desk, AD, Itil, 1st Line Service Desk Analyst required for a leading and large corporate organisation based in Bridgend. Engagement via umbrella only. Engagement required 4 days per week on site. The successful candidate will have exceptional customer service skills with the ability to maintain composure under pressure. Ability to ask insightful questions to diagnose and prioritise user queries. You will engage with the internal Desktop Team play a vital role in incident and request resolution ensuring end-user guidance. You will manage your own ticket queue while... more ->
A PL/SQL Analyst Programmer is required for this global company based in Surrey. You will have a proven track record for full life cycle implementations with strong analytical/problem solving skills. Skills:- Proven capability with PL/SQL, Java, and ideally Mule Familiar with Amazon Web Services Good technical understanding of Oracle databases and associated tuning techniques Good knowledge of UML modelling Thorough understanding of API integrations Proven working knowledge of multi-tier developments from Client Server to Web based developments Working knowledge of Windows and Unix operating... more ->
E-commerce Analyst. Trowbridge, Wiltshire, circa £40k + package This is an exciting opportunity to join a multi-million-pound, rapidly growing FMCG company in their head office in Trowbridge. The company works with many clients, taking product orders through their online service. They are experiencing an innovative period of digital transformation and are welcoming applications who want to significantly contribute to long-term business success. The varied position will entail a mix of analytical, technical and commercial skills to maximise sales opportunities through the website. The role... more ->
Configuration Analyst - Insurance Permanent Based in London Hybrid role £35,000 - 38,000 + bonus and benefits Key Responsibilities Creating, deploying and managing the process for new product specifications Updating and managing the process for changes to product specifications for implemented pricing products Configuration of pricing products including the drafting of documents, development of user interfaces, workflow tools and broker portals Working with stakeholders to elicit, document, configure and test requirements Managing and maintaining the quality of data at each stage in the... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud... more ->