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Role: Migration Support Specialist (Cisco to Jabra Softphone) Duration: 6 months Location : London Key Essential Skills: Experience in migrating from physical desk phones to softphone solutions, preferably with Cisco and Jabra products. Strong understanding of telecommunication systems and VoIP platforms (eg, Cisco, Avaya, Asterisk, Microsoft Teams) Ability to troubleshoot technical issues effectively and efficiently. Experience in providing IT support in the banking or financial services sector. Ability to document issues and resolutions clearly and concisely. Proficiency in using support... more ->
Title: IT Support Team Lead Day Rate: £300 - £400pd Duration: 3 - 5 Months (can turn perm after) Based: Hybrid - Watford The Role/Experience Required: Proven track-record of delivery support (2nd line), config, testing, and maintenance System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge including Power Platforms ITIL Knowledge Powershell Scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information! more ->
Role: Application Support Lead Salary: £30,000 - £40,000 Location: Kent - 3 days p/w on site We are looking for an enthusiastic App Support Desk Lead to join their team. As a leader in their field, our client prioritises excellence, creativity, and efficiency in all aspects of our work. They are seeking likeminded individuals to drive success through various channels, Service/Support desk being their main priority. Key Experience Required: Personable and has strong leadership qualities. A passion for improving IT processes. Proficient in JIRA and various Scripting languages (SQL, Perl, C#,... more ->
Description: 1st/2nd Line Support Engineer required by my MSP client to work onsite at their end customer. The engineer will be working in a school so will go through Enhanced DBS check and be required to provide 1st/2nd line support for the school. Main technologies are Microsoft Office 365, Active Directory, and Microsoft Servers. Any SIMS or 3CX experience is a nice to have. Skills: Technical support Support Troubleshooting 1st line 2nd line desktop Active Directory Microsoft office 365 Application support Customer service Employee Value Proposition: Working for a MSP - can move onto other... more ->
IT Support Analyst Circa £25,000 Bristol - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a range of technologies and have the opportunity to further develop your skill set with fellow enthusiastic IT professionals. What we are looking for: Some... more ->
1 st/2 nd Line Support Engineer - London - 3-month contract My customer is looking for a dedicated 1st/2nd Line Support Engineer to help with issues up to L2. You'll be working within a technical Support Engineer Team, with your main duties to assist in dealing with all IT related queries which come through. The 1st/2nd Line Support Engineer is required to work hybrid - a mix of onsite in London and remote. Primary day to day responsibilities will for the 1 st/2 nd Line Engineer will include: Previous experience in a 1st/2nd Line Support Engineer role Any desktop experience would be... more ->
Job Title: Desktop Support Duration : 01/07/2024 - 27/09/24 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Cleared Job Description: We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktop support to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations, keyboards, mice),... more ->
Retail Application Support Analyst is required by our industry leading retail sector client. In this role you will be working in a dynamic and fast paced team providing 2nd Line Support to a wide range of users and systems. The systems and applications you will be supporting include Microsoft Dynamics 365 Business Central, including Warehousing, Logistics, Purchase Orders, Finance and Reporting/BI as well as users of POS and Till systems globally. For this role it is essential that you have the following qualities and experience:- Application support experience within a Retail/Supply Chain... more ->
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk The... more ->
Senior Apps Support Engineer (Legal Apps) Contract (Inside IR35) Home Working United Kingdom We are seeking a Senior Apps Support Engineer (Legal Apps) to assist our client with a major migration project. They are migrating their Legal Apps suite (Elite 3E, Intapp suite & Matter Management Workflow) from on-premise data centres to MS Azure The role involves ownership and leadership of day-to-day execution in the following areas: Support and administration of SQL databases for Legal Apps. Support the migration of Legal Apps from on-premise datacentres to MS Azure Management of the SQL platform... more ->
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT... more ->
2nd Line Support Analyst Northwich Hybrid (2 days from home, 3 days onsite) Full UK Driving Licence Required One of our clients are looking for an experienced 2nd line support analyst to join the team. The Client are looking for someone who has worked with smaller User Base and supporting people such as HR and VIP's. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office... more ->
FX Application Support - Investment Banking - Cloud Excellent opportunity opens with well known Investment Bank for broadly skilled Application Support Analyst with demonstrable banking experience and exposure to FX Pricing amongst a modern Cloud environment. The candidate will have strong functional knowledge of FX products and have a good working knowledge of financial products. Must have knowledge of FX pricing and distribution channels and experience with typical message standards transmitted between systems. The candidate will have a proven technical track record with the tools used to... more ->
Service Desk Support Consultant - London We are looking for a Service Desk Support Consultant to join a global industry leader in the consumer goods industry. Our client is a large global enterprise who are headquartered in the USA and have a large presence in the UK, Europe and India. This role is to join their support team in London helping manage service desk requests across their nearshore operations. Permanent role, hybrid working, excellent salary package including a base of £35,000 - £45,000 depending on experience and bonus & benefits. Key experience required: Proven experience... more ->
3rd Line Support Engineer, Network, Azure, Active Directory My client are looking for an 3rd Line Support Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager on these projects whilst assisting with the day to day running of the support across the business. You will be supporting over 300 users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Windows AD Storage & Compute Virtualisation & VDI Azure Cloud infrastructure, configuration & management, Microsoft 365, application management,... more ->
2nd Line Support Engineer - Cloud - Office 365 - London Location: onsite in Central London Salary: Up to £40k (DOE) + Benefits Start Date: ASAP Please Note: this role unfortunately does not offer sponsorship. The Company: Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role: Our... more ->
2nd Line Support Engineer (Contract) £130 - £140 Per day Inside IR35 Office in Warwick 6-12 month contract Start date ASAP To apply please call or email (see below) We provide top quality IT infrastructure services globally, working towards becoming the best at what we do. We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for a 2nd Line Support Engineer to come on board and hit the ground running. 2nd Line Support Engineer Responsibilities: You will be joining a highly committed support team You will work on-site having a... more ->
2nd Line Support Engineer - Azure Our client is urgently looking for an experienced 2nd Line Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme,... more ->
Junior IT Support Engineer £32,000 - £35,000 per annum Full time - Central London - Office based 5 days per week Is this the Junior IT Support Engineer role for you? Crone Corkill are partnering with a longstanding, global client who are well recognised within their industry as they look to onboard a Junior IT Support Engineer. Working as part of a small team, your key focus will be on Desktop Support for London based end users, whilst collaborating with senior members of the team & vendors. You'll be the main point of contact for Desktop Support related issues, escalating where appropriate.... more ->
1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they're online and mobile applications. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension, hybrid working (after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and... more ->