Senior Network Operations Engineer

Title Senior Network Operations Engineer Job # 15062BR Job Function Engineering City Annapolis State Maryland Country United States FT/PT Full Time Qty 1 Job Description At ARINC, it's our people who make the difference and are the backbone of our technologies. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose ARINC as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. Join ARINC and help shape our future while creating yours.

ARINC's Global Network & IT Solutions Division in Annapolis, MD is seeking a Network Operations Engineer to support ARINC's Operations Center (AOC). The candidate selected for this position will be responsible for the effective operation and maintenance of ARINC's network services. The individual will administer, monitor, operate, maintain the network and provide technical support in order to troubleshoot and repair system and network anomalies.

Responsibilities include:
- Provide Tier III Technical Support to the ARINC Operation Center (AOC) ensuring uninterrupted, unimpaired service on ARINC's transport, messaging, and GLOBALink systems.
- Troubleshoot and provide engineering solutions for new service implementations, equipment installation and configuration, and fault restoration. Analyze issues to provide high reliability data communications.
- Provide technical assistance and support to a Cisco based, MPLS network with 10 core sites and over 1000 remote sites.
- Assist and support the AOC Incident Management staff in fault isolation procedures.
- Provide operational support to implementation and engineering efforts within ARINC's wide area network (WAN) and server farm environments.
- Work with onsite field technicians, or service provider staff to fault isolate and correct any network or service affecting failure.
- Provide technical leadership to less experienced members of the AOC.
- Standard first shift with possibility of rotating weekends and availability to join on call rotation.
- Other duties as assigned.

Think beyond year one for a moment. We believe having a solid work-life balance creates a healthy lifestyle and inspires creativity. At ARINC, we encourage experiential development and seek ways to provide you with opportunities for growth and variety in your work. We offer flexible work schedules including a compressed workweek with every other Friday off. Interested yet? If so, apply now and embark on your next worthwhile adventure! Qualifications Required Experience:
- Five or more years of experience and working knowledge of: IP routing (BGP & OSPF); Hot Standby Router Protocol (HSRP); Network Address Translation (NAT) and Dial-on-Demand Routing (DDR).
- Requires experience troubleshooting and configuring network hardware devices to include routers, switches, firewalls and servers.
- Experience troubleshooting technical issues that have been escalated to Tier II and Tier III support in a 24x7 hour operational environment.

Desired Experience:
- RF systems troubleshooting.
- Working knowledge of troubleshooting tools including sniffers, Nexus trace, Net Scout, and knowledge of basic UNIX command structure.

Education/Certifications:
- Typically requires a Bachelor's degree in a technical area, in lieu of Degree, related work experience will be accepted.
- Cisco Certified Network Associate or Cisco Certified Network Professional (CCNA/CCNP). Amount of Travel Required for Position 0 - 25