Customer Development Manager, OTC - Walmart

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Customer Development Manager, OTC - Walmart-3942130724

Description

The Johnson & Johnson Sales and Logistics Company, a division of Johnson & Johnson Consumer Companies, Inc., is currently recruiting for a Manager, Customer Development, OTC on its Walmart Customer Focused Team. This position is located in Rogers, AR.

Johnson & Johnson Sales and Logistics Company, a division of Johnson & Johnson Consumer Companies, Inc., provides sales, marketing and logistical services to U.S. retail customers on behalf of the U.S. consumer companies. It represents one point of contact with our customers for selling teams, customer service, distribution, retail merchandising and professional detailing. It develops and markets baby care, wound care and skin care products that address the needs of consumer and healthcare professionals and incorporates the latest innovations. The portfolio includes heritage brands JOHNSON'S® Baby and BAND-AID® Brands as well as leading beauty and skin care brands such as NEUTROGENA®, AVEENO® and more.

The Manager, Customer Development, OTC is the key daily interface responsible for the customer relationship. The incumbent has direct selling responsibility and is accountable for achieving shipment forecast and consumption sales objectives by managing an assigned product group on the Walmart team. The incumbent develops and executes customer-specific business plans that support and are aligned to customer and marketing strategies. The incumbent monitors key metrics to track progress, evaluates, then adjust the plan to deliver results while maintaining awareness of the impact of decisions and actions on the business. The incumbent drives team goals while managing the budget for optimal ROI. The incumbent ensures alignment across teams, while growing and maintaining relationships with key internal and external stakeholders. The incumbent participates in special projects, as assigned.

Key responsibilities include, but are not limited to:

Develops and executes business plans to deliver sales results, including maximized volume potential, increased merchandising effectiveness, growth of assigned product group(s), and brand share. Responsible for accurate forecasting of monthly sales by franchise and/or brand and for special packs/displays. Leads annual business planning process, both internally and with the customer. Leverages business analytics to influence key customer and company decision makers. Utilizes internal/customer business systems to manage and maximize plans. Regularly reconcile payments and update promotional plans to remain within budget. Gains alignment between company and customer strategies through selling and negotiation activities. Serves as the key point of contact while being viewed as a business consultant to the customer. Coordinates internal resources and facilitate teamwork to achieve company and customer business results. Manages trade spend to stay within budget, and to maximize ROI. Creates, establishes and/or manages customer-specific dashboards to monitor sales progress and to identify and close sales gaps. Serves in the role as expert on assigned product group(s) and designs innovative programs that generate a win-win outcome. Effectively executes new item launch plans, while integrating customer/brand specific objectives. Provides coaching and input into the development of junior team members. Complies with company policy and procedures at all times. Maintains and complies with SAFE Fleet & Safety objectives and policies.

Qualifications

A BS/BA degree in Business, Marketing, or other related field required. A minimum of 6 years of progressive experience in consumer package goods environment is required. Direct selling experience strongly preferred. Trade marketing experience preferred. Candidates must possess strong communication skills, the ability to effectively build customer relationships and navigate in a Matrix team environment. Must have demonstrated experience in delivery of business results, business analytics, customer negotiation, and conflict management. Strong computer skills, including MS Office Suite applications, IRI/Nielsen, sales database and web applications required. Up to 30% travel required.

Primary Location:North America-United States-Arkansas-Bentonville
Organization: Johnson & Johnson Sales & Logis. Co (6148)

Job: Marketing & Sales

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