Program Management Senior Manager

Manages the creation and delivery of deliverables directly to customers, as well as providing leadership, assistance, and advice to customers. Responsible for the overall program planning including budget, structure, schedule, and planning staffing requirements with a major emphasis on client's business needs. Manage customer requirements while ensuring good practices in standard methodologies and processes to deliver an integrated solution.

The Senior Manager Level in the Program Management role provides executives, customers and project managers with necessary leadership, assistance, guidance and advice to ensure good practices in standard methodologies and processes. The Senior Manager typically has a broad base of knowledge and experience across industries. The Senior Manager manages employees by establishing annual performance goals, allocating resources, coaching and providing career assessment, mentoring and training needs assessment. The Senior Manager is responsible for the principal leadership of the team in terms of work assignment, timely completion of work, and utilization of team members to accomplish customer expectations. Manages staff in all areas of administration including time, budgeting, recruiting and performance management. The Senior Manager should have 10 or more years experience in Program Management with an understanding of account operations, P&L management, budget management, and program management methodologies. The Senior Manager utilizes strategic knowledge and experience to provide practical implementation techniques to ensure achievement of results on a large scale, long term program of change in a complex, diverse environment. A Masters degree in a relevant field or experience equivalent is required. Project Management Institute (PMI) education and certification is a plus. Technical knowledge a plus.