IT Business Continuity & Disaster Recovery Coordinator

Job Id: 178492
Nearest Major Market: GA - Atlanta

Job Description

Assist in the development and support the Business Continuity Program for GPC corporate offices, distribution centers, and store locations. Under the supervision of the Manager of Business Continuity & Disaster Recovery, assist in the design, testing, implementation, maintenance and monitoring of NAPA (GPC) Genuine Parts Company business continuity plans, disaster recovery plans, risk & business impact analysis, awareness training, BC & DR exercises, notification testing and other related duties assigned outlined in the responsibilities or assigned by the Manger of Disaster Recovery & Business Continuity. The BC/DR coordinator will also be responsible for coordinating and facilitating incident response activities.
Advise and assist Manager of Business Continuity and Disaster Recovery on best practices in the industry that could be implemented into the program. Report regularly on progress toward meeting continuity program objectives.

Qualifications

- Must have a working knowledge of business continuity, disaster recovery, business recovery, emergency response and security incident concepts
- Must be able to work with all levels within Genuine Parts Company and the Automotive Parts Group (management and staff) to successfully develop, maintain and implement appropriate plans and programs to support a business continuity environment and also to handle emergency situations
- Must be able to develop and maintain a good working relationship with power generator and tape storage vendors (Yancey Power Systems and Recall)
- Must be able to gain a general knowledge of data center and distribution center support operations systems (generators, air handlers, UPS, etc.)
- Must have (5) years working knowledge in Business Continuity & Emergency Operations
- Be on call 24 hours a day, 365 days per year to respond to events that have a negative impact (or the potential of a negative impact) on business operations
- CBCP preferred but not required

Responsibilities

- Develop and maintain viable Business Continuity, Disaster Recovery and Business Recovery Plans
- Develop and maintain viable Business Continuity Plans for Field Operations Distribution Centers and Stores
- Develop and maintain viable Security Incident Response Plans for APG IT
- Develop and maintain viable Emergency Notification Plans
- Conduct annual review and update of the Business Continuity Plan for APG
- Review and update the Emergency Planning Risk Analysis for 3100 Windy Hill Road and 2999 Circle 75 Parkway on an annual basis or more frequently, as required
- Create and conduct annual BIA process for the develop and continual updating of departmental plans
- Develop and maintain a working relationship with GPC Human Resources and Building Services management
- Maintain the Emergency Response Plans for 3100 Windy Hill Road and 2999 Circle 75 Parkway
- Maintain current training materials for Marshals and Zone Captains
- Conduct annual training for Marshals and Zone Captains as part to the Emergency Response Plans
- Assist, as appropriate, during the planning for and conducting of the semi-annual drills/exercises
- Coordinate the debriefing following each drill/exercise and make appropriate changes to the plans
- Maintain current information on generator, UPS, air handling systems and computer room space at all APG locations
- Maintain current Business Continuity Alert information
- Maintain current information on the use and operation of satellite phones and radios for emergency use
- Develop and maintain Pandemic Plans for APG IT facilities and business areas
- Conduct annual reviews and updates of the APG Disaster Recovery Plan
- Coordinate contract services for the pickup and storage of backup tapes
- Maintain associated documentation for the backup and rotation of critical data
- Maintain documentation for establishing and conducting a WebEx Session
- Aid disaster recovery manager where needed in coordinating all scheduled exercises
- Ability to work with various technology teams in developing recovery plans, test plans, and scripts.
- Working with the Disaster Recovery Manager, ensure technology solutions align with business expectations as identified by the RTO and RPO in the Business Impact Analysis.
- Coordinate/facilitate data center recovery meetings and planning sessions.
- Conduct annual reviews and updates for the Business Recovery Plan for 3100 Windy Hill Road
- Maintain current Business Continuity Alert documentation
- Update the emergency contact information for GPC and APG personnel on a quarterly basis
- Coordinate annual reviews and updates for severe weather and the office closure plan
- Coordinate the annual review and update of the Business Continuity Plan for Field Operations Distribution Centers and Stores; make appropriate changes, as required, throughout the year
- Review and maintain, as appropriate, a list of management personnel for the Business Continuity Alert
- Maintain plan(s) for severe weather, tornado, earthquake, derecho and lightning safety and distribute to appropriate field management on an annual basis
- Monitor weather and news reports on a daily basis for the development of potential severe weather or any situation that may impact one of our locations in the field
- Forward current plans for severe weather, if time permits, to field management in areas that may be affected
- Develop and maintain a working relationship with Yancey Power Systems/Caterpillar
- Maintain a current list of the power and generator requirements for all APG distribution center locations
- Review the requirements for generators at the distribution centers; suggest a proposal for a generator solution to be put into place; work with Operations management at headquarters to obtain a generator contract to cover specific geographic areas and time periods
- Coordinate support activities during any emergency at a field location
- Coordinate the movement of the contracted generator to the affected location
- Lead conference calls of field management personnel during the emergency situation
- Maintain documentation during the emergency
- Conduct a debriefing following any emergency
- Document what we did, what we did right, what we did wrong and any improvements that we can make
- Update our plans, as appropriate, and distribute to field management personnel
- Coordinate the annual review and update of the Security Incident Plan
- Coordinate the debriefing following each incident and maintain appropriate documentation; ensure that a final report is issued that documents the findings
- As part of the plan, maintain a current (monthly, year-to-date) report of all security-related events and incidents
- Maintain training materials and quick reference guides related to the Security Incident Plan
- Prepare and conduct annual/bi-annual training for all APG Information Technology personnel regarding the identification and proper handling of a security incident

Closing Statement

In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a Powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.

Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year Legacy of NAPA KNOW HOW, backed by the best employees in the world.