Oracle Applications System Analyst

Oracle Applications System Analyst

Skills: Oracle ERP Financials R12, SQL, PL/SQL, Oracle 8i/9i/10G, Oracle Discoverer (10G) required, support, EDI and Oracle API

Summary:

Our client is ready to hire an Oracle Applications System Analyst. They are looking for an independent self-starter to provide support for the Oracle E-business Suite Financial system. Your primary responsibility is to resolve production incidents and issues, troubleshoot and resolve complex Oracle technical questions, and work closely with Functional Teams to resolve not only technical issues but functional setup and processes where required. The successful candidate has experience working in a high-growth, fast-paced environment, seeks challenges and enjoys the ability to work in both a team environment as well as individually. Our client is a leading provider of cutting-edge prepaid products, services and transaction technologies, and they offer a very competitive benefit and salary package as well as a dynamic and exciting work environment. This is a direct-hire opportunity in Midtown Atlanta.

Responsibilities:

• Working the Help Desk tickets and issues via the Incident Management process
• Open, monitor and work Oracle SRs by utilizing your skills, experience and knowledge of Oracle. This includes coordinating/communicating with functional SMEs.
• Assist the functional, development and operational team members to resolve issues
• Resolve customer issues submitted, via Help Desk Service Now
• Work closely with Oracle Development team as outlined in the migration process for moves from DEV to UAT to Production or Production Support to Production, if required.
• Research, identify patches or other Oracle solutions and manage via the Oracle Patch Process.
• Work with functional staff to resolve their issues and understand their needs and represent those support needs to the development and operations teams
• Provide input on review of new applications and review BR100s, MD050s, MD070s when needed
• Provide input into code releases

Qualifications:

• Minimum three years' experience with Oracle ERP Financials R12 in a support role is preferred.
• Previous experience in at least 3 or 4 of the following modules, GL, AP, AR, PO, INV & CM modules (R12) is required.
• Previous experience in one or more of the following modules, PA, FA, iExp, iProc, OM or Advanced Pricing a plus
• Extensive experience in SQL, PL/SQL, Oracle 8i/9i/10G, Oracle Discoverer (10G) required
• Knowledge of Oracle Alerts, Workflow and Concurrent Manager required
• Strong communication skills with the ability to explain technical concepts to functional users using the appropriate level of detail is critical.
• Experience with interface creation and support via EDI and Oracle API required.
• Customer service focused with the ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
• Excellent critical thinking and problem solving skills.
• Must be available for after-hours support, especially during month-end closing
• BS in Computer Science, Information Technology, or related field.

Benefits:

Medical, Dental, Vision, 401k with matching, FSA/HSA, Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance, Travel Assistance and more.