Operations System Administrator

Yoh has a contract opportunity for an Operations Systems Administrator to join our client in Auburn Hills, MI.

Job Responsibilities:

- Perform Enterprise operations systems administration.
- Provide ongoing implementation of operational best practices
- Ensure systems and vendor services meet all pre-defined SLAs
- Report on SLA breaches
- Perform problem management and root cause analysis
- Develop, implement, and document operational policies and procedures
- Rollout and install new infrastructure and data center solutions
- Ensure standard operating procedures are created, maintained and executed
- Participate in developing internal processes and solutions to track requirements, performance, and results regarding the delivery of data center services and operational tasks
- Develop standard processes and procedures for monitoring, error handling, escalations and problem management
- Participate in evaluating new technologies and products
- Provide detailed incident reports with regards to outages to be used in an after action review and analysis of the issue to minimize repeat outages
- Perform other duties as assigned

Job Qualifications:

- Two (2) plus years of experience as part of an IT Operations team
- Certifications such as MCSE, CCNA, CCNP, CCDA, CISSP desired
- Direct experience in dealing with vendors, carriers, vendors, call centers, and remote operations
- Experience with data center technologies, including Servers, network, voice, data, and wireless
- Microsoft technologies experience
- Cisco technologies experience
- VMware technologies experience
- Oracle/Sun server technology experience
- Proven experience in IT operations
- Must have a strong dedication to customer service
- Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion
- Formulate and clearly communicate ideas to others
- Great interpersonal and communication skills

Preferred Job Skills/Experience/Knowledge:

- HP Systems Insight Manager
- SolarWinds Orion
- Compuware Vantage
- Precise Software DB monitoring
- Microsoft SCOM
- HP Service Manager
- TeamQuest IT Service Analyzer
- Troux Software

Discover all that's possible with Yoh. Apply now.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

MONJOB

Ref: 1027949

Enterprise: IT & Telecom