Windows Administrator - 3rd shift

Job Details

Windows Administrator - 3rd shift - 21705

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Job TitleWindows Administrator - 3rd shift
Category Information Technology

Requisition Code

21705
Location US-TX-Austin Austin, TX 78753, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Rackspace is currently looking for outstanding Windows System Administrators to join our world class support teams. The Rackspace Windows System Administrator is involved in deploying, supporting and maintaining Servers and infrastructure for Rackspace customers ranging from medium sized businesses to global enterprise operations all of which are hosted at Rackspace data centers around the world. Rackspace's unique culture allows Rackers to grow and develop technically while working at a company that encourages creativity, mentoring, and knowledge sharing.

We are looking for Windows Administrators who wish to take their careers to the next level by joining our support teams.

Job Responsibilities

In this role you will:

Engage with our customers over the phone and through our support portal

Proactively address potentially impacting server issues for customers

Increase your technical knowledge by solving challenging problems

Be part of a team of experts who know the value of mentoring and technical growth for all members of the team

Job Requirements

Required Qualifications:

3+ years supporting Windows Servers

Excellent troubleshooting techniques

Good communication skills over the phone, e-mail and documentation

Experience with Microsoft Active Directory

Experience with Microsoft Internet Information Server

Guru (Preferred) Qualifications: (top 2-3 preferred skills)

2+ years of hosting experience involving IIS and Microsoft SQL environments

2+ years of customer support experience

Experience with Highly Available Windows Clusters

Microsoft Certifications are highly preferred

Basic understanding of firewalls and load balancers is a plus

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 3,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0