Network Services Manager/Group Leader

Network Services Group Leader
Batavia, IL
$100-115K

Prestigious Research Institution is in need of a Network Services Manager/Group Leader. Individual will plan, direct, and coordinate the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization's IT assets.

Responsibilities:

Strategy and Planning

• Design and implement short-to-medium term strategic and tactical plans to ensure that the network meets existing and future requirements
• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use
• Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
• Establish best practices for installing, configuring, maintaining, and troubleshooting network devices and configurations
• Practice network assessment management, including maintenance of network component inventory and related documentation
• Work with senior management and the Service Level Manager to update service level agreements with customers as needed
• Develop and update availability, capacity, and continuity plans

Acquisition and Deployment

• Plan, acquire, and coordinate the installation of in-house and remote hardware and software across the organization's network
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
• Negotiate with vendors, outsourcers, and contractors to secure network products and services

Operational Management

• Manage and ensure effectiveness of network services such as DNS, NTP, DHCP, network monitoring
• Manage and ensure optimal operation of all network hardware and equipment, including Routers, Switches, load balancers, VPN, VoIP, etc.
• Manage and ensure effectiveness of security solutions, including fire walls, anti-virus solutions, and intrusion detection systems
• Oversee all changes affecting the production network environment.  Develop and implement plans to correct or improve the change processes, as necessary
• Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities
• Lead and manage a team of network architects, analysts, and technicians; conduct performance reviews and corrective action sessions
• Mentor junior members of the team

Qualifications and Essential Functions

• BS in Computer Science, Computer Engineering, Electrical Engineering or 7 years equivalent experience
• Cisco Network Certifications highly desirable
• ITIL v3 certification preferred
• 7 years' experience managing and configuring enterprise-wide LANs, WANs, WLANs, PVNs, etc.
• Hands on experience troubleshooting hardware such as Cisco 65xx, Cisco Nexus 5000 and 7000 series, Cisco5508, F5, and Palo Alto
• Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles
• Knowledge of the installation on network cabling and patching
• Previous experience working as a network manager at a large university or national laboratory highly desirable
• Exceptional technical knowledge of networking including routing technologies and protocols such as OSPF, BGP, VRF, HSRP, and GLBP preferred
• Knowledge of and working experience with ITIL v3 or ISO2OK processes desirable