IM Manager - ETL/Informatica - Bensenville, IL

IM Manager - ETL/Informatica - Bensenville, IL-INF000427

This person will manage a team of database analysts and developers responsible for ongoing data warehouse operations that provides 24/7 support to U.S. Cellular's data warehouse environment, which includes ETL/Informatica. Work with data architects and senior business leaders to deliver enterprise data warehouse and other data repositories. Provide leadership in delivering data delivery solutions by partnering with business leaders to ensure solutions are aligned with business strategies. Collaborate with enterprise architects to evaluate emerging data integration and movement technologies. Oversee execution of technical, information and application architecture including the development of technical designs. Responsible for vendor relationship management, which includes vendor selection, pricing negotiations, contract management and problem resolution management.

Role-Specific Responsibilities

- Work with business and Engineering Leadership to understand technology and business strategy and their implication to application(s) under our responsibility.
- Accountable to business and technology management for end-to-end application scoping, planning, development, integration and implementation.
- Ensures adherence to system development lifecycle standards and enforces process and standards compliance.
- Collaborates closely with the Architecture and Delivery Planning groups to understand and schedule new initiatives from the business and to manage enhancement requests and changes from the business.
- Participates in project estimating/planning processes.
- Manages application development and/or application support activities.
- Prioritizes and manages development and implementation of new applications as well as enhancements/changes.
- Helps manage the relationship with internal and external services vendors to ensure superior service delivery for core application technologies.
- Works with the Infrastructure Support/Operations Managers to define Service Level Agreement's (SLAs) and negotiate appropriate support commitments for existing products.
- Identifies/mitigates risks to delivering solutions on time.
- Manages budget for application development and application support related activities.
- Seeks ways to reduce application related costs and optimize performance of applications.
- Leads continuous improvements by leveraging well defined application service and support methodologies (eg ITIL).

Business Partnership

- Establish and maintain working relationships with other development teams, RSO teams, architecture teams, business teams and Engineering Leadership.
- Participate in and support cross technology process improvement initiatives.

People Management

- Monitor workload of technology staff to ensure team members are consistently managed and challenged.
- Proactively mentor managers to, in-turn, promote consistent career management, performance measurement and skill development of junior staff.
- Play significant role in associate performance management providing personal feedback and helping staff design their career development plans.
- Actively participate in HR performance measurement processes.
- Promote effective teamwork and manage the resolution of interpersonal issues.
- Identify ways to share resources across applications/platforms to promote information sharing and career/skill development through job rotation.
- Define staffing plans and oversee recruiting process to achieve goals.
- Work with HR and Resource Manager to define and implement programs to address changes in resourcing, career mobility, career development and reward/recognition initiatives.
- Demonstrates behaviors consistent with the Dynamic Organization

- College degree, or specialized training/equivalent work experience.
- 7 to 10 years of relevant experience in systems and applications management.
- Experience with Information Managment Technologies such as ETL and Informatica, Cognos, Business Objects, SAS, and Unica
- Requires prior management, supervisory or team leader experience
- Strong project management and team management skills
- Experience in implementing quality guidelines, standards and procedures
- Excellent written and verbal communication skills
- Strong influencing/negotiation skills and vendor management skills
- Strong interpersonal/relationship management skills

Job: Information Technology
Location(s): Illinois-BENSENVILLE_IL