Senior Analyst, IT

Troubleshooting Tips

Job Title:
Job ID: 14678
Location: Berkeley Heights, NJ
Offsite Territory:
Full/Part Time: Full-Time
Regular/Temporary: Regular
Category: Information Technology
Department: IT - Applications - 4162

Celgene Corporation is committed to delivering innovative therapies designed to improve the lives of patients worldwide. We are a global biopharmaceutical company with operations in more than 70 countries that is helping to turn incurable cancers into chronic, manageable conditions. We are seeking talented professionals as we continue to grow and advance our efforts in oncology, hematology and immune and inflammatory disease. If you would like to join a company where you can make a difference, please consider the Celgene family.

- 7+ experience with technical leadership preferably in a Pharmaceutical environment.
- 3+ years experience with Pega BPM design, development and support
- BS/MS in Computer Science or equivalent

Scope:

- Span of Control - individual contributor
- Direct Reports - none
- Indirect Reports - none
- Budgetary Responsibility - none
- Interacts w/- IT GOS, Business Partners, External Business Partners

Responsibilities include, but are not limited to, the following:

- Provide technical leadership and direction as it relates to architecture, design and implementation of Pega applications
- Provide maintenance and support for Pega applications during deployment, upgrade and any changes to other enterprise activities that impact related infrastructure
- Proactively Monitors and tunes the system to achieve optimum performance levels
- Oversee, recommend and implement appropriate solutions and enhancements to ensure an improvement in system reliability and performance
- Create SDLC documentation and ensure alignment to overall SDLC and Change Management processes
- Identifies existing and potential issues and design matters in overall system and solution architecture; implements solutions to ensure that best practices and processes are followed and enhanced.
- Address other IT tasks as assigned by supervisor
- Monitors and performs level 3 troubleshooting to isolate and diagnose complex system problems
- Contribute to the development of standards and operating procedures for the application environments and the development of new service offerings to ensure that the user community receives the highest levels of support.

Position
Skills/Knowledge Required:

- BS/MS degree in Computer Science or equivalent.
- 3 or more years of intensive experience with Pega design and development - Pega PRPC 5.x, Pega CPM Framework,
- Mid level familiarity (2-3 years) with Java/J2EE, JSP, Servlets, JavaScript, VBScript, PL/SQL, SOAP/Axis, LDAP
- Strong analytical, communication, technical teamwork and interpersonal skills are mandatory.
- Ability to research and recommend technical designs and architectures to support requirements.
- Work on various IT and business projects to meet technical needs of the customers.
- Strong troubleshooting skills and general development experience
- Ability to effectively interface with clients and the technical team.
- Must be client service-driven with excellent communication, relationship management and analytical skills
- Ability to work and contribute in a team environment.
- Ability to perform tasks proactively with minimal supervision.
- Good written and oral communication skills.
- Experience with business analysis, project management, support and maintenance.

Knowledge of/experience with: Oracle, Unix, Linux, Windows

Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.S.

Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work in the U.S. and if so, whether that authorization permits them to work in the job they seek. In no case should Celgene support of a potential employee's temporary visa application be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the employee and Celgene.