Software License Management Program Manager

Software License Management Program Manager

Job ID #: 93045
Location: NJ-Berkeley Heights
Functional Area: Information Technology
Company: 10001 - American International Group, Inc.
Employment Type: Full Time - Permanent
Education Required: MBA (or equivalent)
Experience Required: 10+ years
Relocation Provided: No
Travel Percentage: 0

Position Description:

Development and ongoing leadership of the AIG enterprise Software License Management (SLM)governance and control framework aligning SLM roles and responsibilities, functional activities, processes with regulatory, legal, compliance, and industry best practices for management of SLM risk and compliance. To be accomplished in (2) phases:

Initiation, organization, and on-going program/project management to design and build end state; leadership of SLM Program resources and Matrix management of Business Unit and Corporate Function SLM Control teams; establishment of organizational and departmental roles and responsibilities for management and control of end state
Establishment of BAU practices and global enterprise SLM compliance oversight when the governance and control framework becomes operational

Lead the definition and implementation of the global SLM Policies and Governance Framework through management of a global Program consisting of several interrelated work streams:
SLM program governance and management
Technology design and implementation
Contract management
SLM enterprise policies, standards, and procedures
SLM financial management and control
Audit and compliance

Provide thought leadership and strategic direction, guidance to Business Units and Corporate Functions

Drive the implementation of the Control Framework across the enterprise

Monitor project, identify and resolve potential delivery issues/risks; establish reporting; revise program/project plan(s), as necessary

Member of Management teams for cross functional and enterprise programs; communicate program issues, risks, changes, status (including forecasts) to senior management, auditors, business partners, other functional program leads

Manage direct and indirect resources:
Team building and day to day management of a staff of 5 which includes both subject matter experts and analysts; Matrix manage Business Unit and Corporate Function SLM and Compliance leads

Development of enterprise compliance measurement and management reporting tool(s) to assess adherence to new framework

Work with business unit representatives across the global organization to design and implement Governance Reporting

Develop revised control measures and analytics; establish SLM key metrics, KRIs, KPIs and socialize across the enterprise

Institute executive dashboards, monthly governance scorecards across the enterprise

Monitor, analyze, and assess global SLM risk and control weaknesses; determine and oversee remediation

Manage and monitor global integration and socialization of the requirements and responsibilities of the new Framework both at individual business/corporate function and institutional levels across the organization

Determine training and communications content; design and institute program requirements to be adopted and implemented on an enterprise wide basis; oversee and monitor implementation of:
o On-boarding
o Certification programs
o Annual/periodic refreshers
o Notification programs for updates/changes/new policies, procedures/standards/directives

Leadership, partnership and coordination with Infrastructure, Finance, and Sourcing to establish organizational roles and responsibilities, policies, standards and procedures

Position Requirements
Depth of experience in project/program management of large global control and transformation initiatives

Expertise and experience with SLM related industry standards and best practices

Ability to manage multiple projects concurrently

Experience with IT application development, maintenance, and enhancement processes, controls, and reporting

Excellent analytic and problem solving skills

Excellent people management and influence skills

Ability to transform organizational behavior and produce corporate cultural change

Superior time management skills

Excellent communicator

Experience with IT management in large corporate environment

Experience with Federal Reserve bank supervisory review criteria

Experience being subject to review by the Federal Reserve - highly desirable

About Us:

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.

AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises.

AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security.

United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S.