*Candidate must have a Bachelors degree, and be open to company paid travel Monday through Thursday each week, always home on weekends.*
Prestigious Enterprise Professional Services Company is currently seeking a SalesForce Integration Analyst. Candidate will work with the business process and development teams to design, implement and deploy Salesforce.com to a wide variety of financial services clients at the enterprise level. Candidates for this role should possess knowledge of the Salesforce.com capabilities (both functional and technical) and integration capabilities. Candidates should be able to design marketing, sales, and service business processes that align and take advantage of the Salesforce.com capabilities. Additionally, the candidate should have the ability to uncover business requirements, and be able to create and effectively demonstrate solutions that address customer requirements and align with the business strategy.
Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.
Understands the strategic direction set by senior management as it relates to team goals.
Uses considerable judgment to determine solution and seeks guidance on complex problems.
Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within company.
Determines methods and procedures on new assignments with guidance.
Decisions often impact the team in which they reside.
Manages small teams and/or work efforts (if in an individual contributor role) at a client or within company.
Minimum of 2 year of requirements gathering experience
Minimum of 3 years of CRM systems implementation experience
Minimum of 2 years of Salesforce.com
Exposure to and/or experience in CRM functionality in financial service industries (eg Banking, Capital Markets, Insurance)
Another leading management consulting firm or internal consulting experience in the home office
Sales, Marketing, Service and Cloud experience
Software system implementation with customer support experience
Call center experience
Salesforce.com or other CRM technology Certifications
Agile and Iterative experience
Ability to facilitate complex discussions
Strong analytical and problem-solving skills
Professional Skill Requirements:
Excellent communication (written and oral) and interpersonal skills
Demonstrated experience in one or several of the following: Personal Lines insurance, Small Commercial Lines Insurance, Large Specialty Insurance, Life insurance, Capital markets, Wealth Management, Banking, Domestic Companies and/or Multi-National Companies.
Excellent leadership and management skills
Proven success in contributing to a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment