Senior Performance Engineer

Senior Performance Engineer

Location US-MA-Cambridge
Posted Date 9/4/2013
Cost Center 281 Category ..
ID 8870

Service Performance is the Akamai group with end-to-end responsibility for ensuring our services are performing well. A well-performing service, in addition to being fast and available, also needs to be robust and well-operated. Service Performance Team members need to have very strong communication skills to enable them to work across all areas of the company (especially engineering, operations, networking, and technical services).

About the Team

Our Service Performance Teams are elite groups of highly skilled and motivated people who debug, measure, analyze, and improve our systems. They are generalists with deep technical understanding, both of software and the Internet, who enjoy taking a holistic view of complex systems.

Responsibilities:
- Work with our pre-sales teams to resolve performance issues with our trial customers. Respond to issues, but more importantly gather and analyze data to root out errors, discern trends and prevent incidents through pro-active analysis and monitoring.
- Work on performance analysis tasks across a very wide range of Internet technologies, from the application layer (HTTP, HTML, Front End Optimization, SPDY, RUM, etc.) down through to the IP layer (connectivity troubleshooting, latency and loss analysis, peering analyses, deployment questions).
- Work in a distributed network/content delivery environment, applying skills in network diagnostics and debugging tools, and the related network protocols and implementations, routing protocols, and application level protocols to measure, analyze, characterize and improve performance, robustness, availability and scalability of large distributed content delivery systems.
- Work with the development teams to specify feature sets aimed at facilitating measurement, monitoring, and benchmarking.
- Troubleshoot and resolve technical issues concerning the storage and serving of digital content to end users through our content delivery networks.
- Work in and with teams across all technical areas in the Company including engineering, customer care and professional services to enable innovative new solutions in both live and test network for complex issues that span multiple technologies and services often to meet specific customer needs.

Qualifications:

Basic Qualifications
- Bachelor's degree in Computer Science, Electrical Engineering or a related quantitative discipline.
- 5+ years' experience with networking protocols, statistics and Scripting.
- 5+ years of experience solving complex problems on large scale distributed systems in a networking environment.
- 3+ years of experience with networking and Internet protocols, Scripting, statistics and analysis.

Desired Qualifications
- Master's degree in Computer Science, Electrical Engineering or a related quantitative discipline.
- 3+ years experience writing complex, systems-level Scripting in Perl, Bash or Shell.

Other Information
- Is relocation available for this position: No
- Is US Citizenship required: No
- Is a Security Clearance Required: No

If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.

About Akamai

Akamai provides market-leading, cloud-based services for optimizing Web and mobile content and applications, online HD video, and secure E-commerce. Combining highly-distributed, energy-efficient computing with intelligent software, Akamai has grown from a theoretical big idea in 1998, into one of the world's most successful technology companies. With more than 2,000 employees and over 85,000 Servers located around the world Akamai's distributed computing system is transforming the cloud into a more viable place to inform, entertain, advertise, transact and collaborate.

Contact us!

If you're excited by Akamai and would like to help change the online landscape please apply.

Akamai Technologies is an Affirmative Action, Equal Opportunity employer (M/F/D/V) that values the strength that diversity brings to the workplace.

About Akamai:
No one carries more of the world's Web traffic than Akamai, so working with Akamai means you're helping some of the world's best known brands succeed in bringing any experience to any device, anywhere. Cloud computing, SaaS, eCommerce, online entertainment and dynamic personalized experiences are all fueled by Akamai technology. Join Akamai and you join a culture that's extremely intelligent, strongly supportive and passionately committed to delivering world-class solutions. Some of the best minds in business, mathematics, and engineering work at Akamai - leading, learning and shaping the future of the Internet.

Contact us!
If you're excited by Akamai and would like to help change the online landscape please apply.

Akamai Technologies is an Affirmative Action, Equal Opportunity employer (M/F/D/V) that values the strength that diversity brings to the workplace.