IT Team Leader - Operations

Job Number: 1749322 Business: GE Transportation Business Segment: Transportation About Us: GE works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with GE Transportation! Posted Position Title: IT Team Leader - Operations Career Level: Experienced Function: Information Technology Function Segment: Business Solutions Location: United States : Illinois, Pennsylvania City: Chicago, Erie Postal Code: 60661-3671 Relocation Assistance: Yes Role Summary/Purpose: GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

The IT Team Leader - Operations will provide critical leadership, organization structure and strategic development for GE Transportation's IT Operational needs. Responsibilities will include: Corp Liaison to business, IT Infrastructure Library (ITIL) Operations, Infrastructure Technology Lifecycle Management, Monitoring, Global End User experience, Data Center/Computer Room Operations, Performance & Availability and Infrastructure Optimization. Essential Responsibilities: The IT Team Leader - Operations will demonstrate accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within area of expertise, be involved in long-term planning, and contribute to the overall business strategy.

In addition, you will:

Serve as owner of operations excellence for daily support activities of a group of analysts and administrators who provide a range of computer services, data center, network services, and end-user computing support

Be responsible for operating budgets and resource allocation and planning to ensure delivery of expected service levels

Plan facility organization and operations to meet the company's processing and reporting, availability and access needs, including the oversight of a physical operations center and/or a large outsourcing arrangement

Develop peer, cross-functional and cross-business relationships to maximize best practice sharing and team effectiveness

Be responsible for people management activities including development, performance management, salary planning, distribution of work assignments and inter/intra team issue resolution

Lead and direct others in programs and projects in support of the business

Prepare and deliver executive level presentations in support of assigned responsibilities

Represent IM on various Department, division and business teams and councils, ensuring IM's participation and alignment

Lead development and implementation of next generation processes to support long and short range IM and business initiatives

Represent IM to various outside agencies, eg State Department, Universities, foreign governments and vendors Qualifications/Requirements:

Bachelor's Degree from an accredited college or university in Information Systems, Information Technology, Computer Science or Engineering

Minimum of 5 years of experience in the technical field Additional Eligibility Qualifications: GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics:

Six Sigma Black Belt certification (GE Employees only)

ITIL Foundations certified, PMI certified experience, and knowledge of GE's management process (GE Emloyees only)

Strong understanding of the GE financial processes, and demonstrated capability to manage complex budgets

Strong interpersonal and leadership skills

Strong oral and written communication skills

Executive level presentation skills

Demonstrated business acumen, analytical, and teamwork skills

Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We're passionate about making life better with new ideas and technologies. We're diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.

GE Transportation, a unit of GE (NYSE: GE), solves the world's toughest transportation challenges. GE Transportation builds equipment that moves the rail, mining and marine industries. Our fuel-efficient and lower-emissions freight and passenger locomotives, diesel engines for rail, marine and stationary power applications, signaling and software solutions, drive systems for mining trucks, and value-added services help customers grow. GE Transportation is headquartered in Chicago, IL, and employs approximately 13,000 employees worldwide. Learn more about GE Transportation today!

Please note: Chicago, IL and Erie, PA are the preferred locations, however other locations may be considered.