Are you interested in pursuing your passion in an industry that demands innovation? Trading Technologies (TT) is looking for self-motivated employees who thrive on challenges and take ownership in fast-paced and collaborative environments.
Trading Technologies develops multi-asset-class trading software and microsecond server-based execution solutions for the world's premier investment banks, proprietary traders, brokers, hedge funds and other trading institutions. On any given day, thousands of traders in more than 40 countries use TT's software to access dozens of global derivatives markets. TT's software & solutions are distributed through more than 100 firms, including 19 of the top 20 U.S futures brokers.
Overview:
The TTNET Technical Operations Specialist is tasked with carrying out the day-to-day tasks which are required to operate the TTNET environment and assure service delivery to its customers. The Technical Operations Specialist is responsible for responding to events, troubleshooting issues, and escalating problems. The Technical Operations Specialist must be skilled in a variety of technical disciplines including, but not limited to, server administration, operating system troubleshooting, network troubleshooting, application deployment, datacenter management, and configuration and change management.
Responsibilities:
- Perform service checks in the TTNET environment.
- Review audits and take action on any deficiencies reported.
- Respond to events which impact the services TTNET offers.
- Troubleshoot issues and escalate problems to TTNET Engineering.
- Investigate network events and open telecommunications trouble tickets with vendors to resolve issues.
- Coordinate and commit standard changes in approved change windows.
- Deploy solutions developed by TTNET Engineering.
- Configuration and delivery of equipment to customer locations.
- Deployment and management of data center assets.
- After-hours support/on-call response.
Requirements:
- Experience with application deployment, support, and troubleshooting.
- Strong network administration and troubleshooting Skills.
- Asset management and tracking experience.
- Experience with OS deployment and troubleshooting - Windows (Linux is a plus).
- Good understanding of datacenter management concepts.
- Scripting knowledge of VB, Python and PowerShell are a plus.
- Good understanding of telecommunication concepts.
- Telecommunications vendor trouble reporting and resolution.
- Internet technical concepts and troubleshooting.
- Configuration management concepts.
- Customer relationship management.
- Excellent written and verbal communications.
- Prior experience supporting Client Server applications and networks within the financial industry is a plus.
- Ability to lift 30-40lbs and work overhead, for data center deployments and operations.
- Knowledge of ITIL foundations is a plus.
- Must have an extreme desire to learn and be a self-starter, who will proactively find the root problems.
- Must be comfortable working in a fast-paced environment in a rapidly growing company.
- Must be willing to work a flexible schedule (Late Friday, weekend on-call rotation required).
- Must be a self-starting, highly motivated, team player, and able to work under pressure.
- Bachelor's Degree is preferred.
Headquartered in Chicago with 12 offices globally, TT has received "best in class" awards from numerous independent third parties including FOW, Buy-Side Technology, The Technical Analyst and Chicago magazines as well as the Illinois Information Technology Association (ITA).
TT is committed to providing an environment where highly talented, challenge-hungry people thrive. We invest heavily in employee satisfaction. Competitive salaries, stock options, company-matched retirement plans, low-cost comprehensive health benefits, Flexible Spending Accounts, 22 days of paid time off plus holidays, pre-tax commuting benefits, health club subsidies, company-sponsored social outings, game room lounges, an ultra-casual work environment, company sponsored social events, and free breakfast, snacks, and beverages are just some of the benefits of working at TT.