Business Systems Analyst

Job Title: Business Systems Analyst
Job ID: 15945
Location: Lafayette,CO, US
Regular/Temporary: Regular
Line of Business: Epsilon

About the Opportunity
The Business Systems Analyst is a hands-on position. This role is responsible for the day to day management and new project implementation of a large active client. The BSA elicits client requirements, develops and documents functional requirements documentation, develops and executes test plans and test cases, provides production level support, works closely with the PM and technical team members to help drive forward progress towards the delivery objectives established mutually with the client in the SOW. The BSA will focus on applying business/systems analysis tasks and best practices across the full SDLC life cycle of a client implementation to include requirements, functional specifications, test plans, system integration testing, and UAT.

The Business Systems Analyst will manage client deliverables relative to our multi-channel marketing engagements. This individual will serve as the primary liaison between the client, onsite client staff and internal Epsilon technical delivery teams. As a key member of a project team, the Business Systems Analyst is responsible for transforming high-level client requirements into detailed technical designs and supporting the resulting solution.

Responsibilities
* Works to discover, analyze and document client business requirements, and translating those needs into functional specifications, system and process solution designs.
* Designs and manages integration test cycles for new system enhancements including the creation of detailed test plans, test cases, and documentation of test case results. Manages and coordinates user acceptance testing.
* Coordinates closely with internal production teams and external client teams to develop and document operational processes, release notes and change management plans during roll-out of system enhancements.
* Interfaces directly with clients to assess ongoing business needs and translate those needs into systems requirements.
* Ensures high client satisfaction with change management planning, communication, execution, and service.
* Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan.
* Identifies, tracks and resolves project issues, defects and risks.
* Identifies scope creep and works with Project Manager to mitigate scope creep.
* Employs consulting and systems development methodologies to guide daily activities.
* Provides one-on-one and classroom-based training on key solution components and processes.
* Shares knowledge with peers and other project teams.
* Provides level of effort estimates for related tasks.

Qualifications
* Bachelor's Degree in Business or Marketing disciplines or equivalent experience is required.
* 5+ years of business analysis experience around database marketing technologies and data management, and technical understanding in these areas.
* Excellent written and verbal communication skills.
* Proficient with Microsoft Visio.
* Handles any size projects with little to no assistance.
* Strong knowledge of multi-channel marketing concepts and best practices.
* Experience in database marketing and/or data management solutions.
* Strong knowledge of database marketing automation technologies
* Strong experience with Business Intelligence technologies
* Strong knowledge and experience with relational databases (Microsoft SQL and/or Oracle), including data mapping, data mining and query skills.
* Develops test plans independently.
* Takes on new tasks with minimal instruction and works well in a team environment.
* Ability and willingness to travel.
* Ability to solve problems on the fly and work in a fast-paced, high traffic environment.
* Ability to quickly adapt to constantly changing requirements and business needs.

Compensation and Benefits
Alliance Data and Epsilon offer a competitive salary and a comprehensive selection of benefit options including 401(k).

Conditions of Employment
All job offers are contingent upon successful completion of drug screen and background checks.

About Us
Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modelling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit our website.