System Software Analyst II or Above

System Software Analyst II or Above-90020

Description

Summary

Responsible for implementing and maintaining distributed systems in TSYS environments. This includes all approved vendor hardware and software for enabling the developmental, operational and production support groups to perform their assigned tasks. Serves as a technical resource for the company and is responsible for resolving issues with the hardware and software used at the TSYS installations.

The Senior System Software Analyst performs assigned tasks to install, maintain, monitor, document, and recover distributed systems. Plans functionally defined assignments and goals, actions, and results clearly defined. Evaluation of significant alternatives as well as originality is required at this level. Assists supervisor in providing estimates of work effort and impact of projects and tasks. Assists junior team members in becoming active participants in maintenance functions.

The Senior System Software Analyst has a broad understanding of his/her role in the department and division, the structure of the company, and the corporate culture.

Key Responsibilities

Design and implement multi-site Windows Active Directory infrastructures

Build and provision Windows Servers in complex customer deployments

Required Skills/Qualifications

Recent demonstrated successful experience designing and implementing Active Directory

Experience with managing VMWare ESX 4.x and 5.x

Experience in managing large Internet facing applications

Extensive experience with Windows 2003/2008/2012 Server

Experience with MS Windows Clustering

Experience with enterprise SAN and NAS configurations

Experience working with SCCM/VCM

Experience working with IIS

Experience working with SQL Server

Understanding of TCP/IP and other networking principles

Desired Experience/Skills

MSCE

Experience working with large Internet facing environments

VBS or PowerShell Scripting

Qualifications

Education/Experience

Four year college degree and 2 or more years professional experience or 4 or more years professional experience is required. Appropriate TSYS experience is preferred.

Behaviors

Teamwork

Assists in the building of an effective team

Demonstrates initiative

Demonstrates an awareness of service to internal and external customers

Assists in the mentoring of junior team members

Professional Development

Actively participates in the Performance Development process with supervision

Understands advanced project management concepts: decision making, recognizing/resolving issues

Develops analytical and problem solving skills

Pursues and assumes new/additional opportunities

Establishes and completes training plan with supervision; attends and completes classes, demonstrating proficiency in area of training

Utilizes manuals and other reference materials as necessary to complete assigned tasks

Communications

Asks for help/seeks advice

Listens well when receiving instruction and information

Proactively shares ideas and information

Provides clear and concise documentation in accordance with standards

Informs supervisor of project status on a regular basis

Demonstrates effective written and oral communication

Reports issues to supervisor in a timely manner

Communicates well with other groups, as well as within the department

Provides guidance and assistance to internal and external customers in technical areas

Technical

Demonstrates knowledge of utilities and applications on PC and computer systems utilized

Demonstrates advanced level of proficiency in assigned programming language(s)

Understands and utilizes operating systems

Effectively uses appropriate methodologies and tools

Understands problem identification and utilizes problem management processes

Demonstrates job knowledge/interactions within and across functional areas

Develops test plans and completes required testing for assigned projects with limited supervision
Organization:
Attends to details

Manages time productively

Effectively utilizes time and project tracking tools

Manages multiple tasks/priorities

Attends and actively participates in meetings

Working Conditions

Normal office environment

Adaptability

Adjusts well to change within the workplace

Maintains a cooperative attitude

Demonstrates willingness to accept additional responsibility

Supports company standards/policies

Displays professionalism in both conduct and dress

Job: Technical Support
Primary Location: US-GA-Columbus
Organization: Total System Services, Inc.
Schedule: Full-time
Job Posting:
Unposting Date:
Recruiter: Stephanie Danielle Johnson