Patient Software Specialist

Leader in innovative patient care software is seeking a practice strategy specialist to join their team.
This individual will assist in completing the registration and initial practice set-up and basic integration of web-based solutions onto the providers `existing office software. Provides administrative and operational clerical support to multiple Practice Strategy Specialists and/or other staff, as needed. Responsibilities include answering incoming user phone calls for customer support, scheduling/calendaring meetings and conferences; maintaining filing systems; prepare outgoing message both by email and hard copy. Types/proofreads/composes correspondence; creates, reports, graphs and presentations; researches as needed.
?Prepare or assist in preparation and/or alter presentation contents to target specific audiences.
?Provide product training demonstrations to physician offices and other health care provider using web-based meetings and slide shows, informational brochures, and other media needed to encourage physician usage.
?Install basic integration application on individual user computers or through provider Servers where applicable.
?Record and report demonstration-related information such as the questions asked by the physicians and/or their staff.
?Independently updates department documents as needed
?Participates in functional team meetings, as required
?Input and maintains/updates provider database; gathers and researches information
?Answer incoming user support phone calls with full responsibility to facilitate to user satisfaction; escalating calls to proper personnel when necessary.
?Answers phones and relay messages/information to both departmental staff and callers
?Facilitates Webex meetings including managing invites/rsvp's
?Develops and maintains filing systems
'supports direct membership activities - working collaboratively with Practice Strategy Specialists
?Manages phone/contact lists and distribution changes for respective teams
?Manages multiple calendars to include arranging complex special events requiring solid understanding of event requirements and coordination of dependencies.
?Ability to produce quality results in an extremely fast paced environment with ever changing priorities
?Assists on reports

Requirements
This is a temporary to hire opportunity paying between $15-$17/Hr.
A criminal background check and drug screen will be administered.

Division: Pro Staff
Job ID: GEN8446