Software Engineer - Oracle/OIM

Req Id 17027 - Posted 09/04/2013 - Full Time - Denver, CO - No travel required - Corporate Technology Services & Security

Thanks for your interest in careers at TriZetto. We're always looking for the right people to help us achieve our vision to simplify healthcare for everyone.

To build our team, we hire the best in the business. We take care of them, so they can give us their best work and ideas. We give them opportunities to develop their skills and leadership potential, so they can help TriZetto and its clients achieve their goals and grow.

Our core values define our culture and our work: Got your back. Make a difference. Get it done. Act as a team.

Got your back means we take pride in our work, each other and TriZetto. We function as a team. We treat one another with honor, trust and respect. That core value defines and shapes our work.

SW Engr Sr Makes a Difference by:

The Software Engineering's role is to analyze, design, program and test computer software programs and applications. Works closely with Product Design, Business Analysis, Systems Analysis, Quality Assurance and Customer Support to assess, enhance, maintain and support software solutions to business problems. Using strong logic, computer language syntax and sequencing skills, combined with healthcare industry and practical knowledge, the Senior delivers and maintains application and system software providing comprehensive business solutions to the healthcare industry.

SW Engr Sr Gets It Done by:

- Partner with the business user community, provide expert oversight in all OIM matters, while ensuring the stability of business critical Back End application processes, associated operational framework, and data quality/availability for business services.
- Work with business unitis on clarification of incidents/problems and provide impact analysis when applicable for improved service response times.
- Provide OIM support (troubleshooting, setup changes, configuration review, queries and data analysis, etc.) for application and related interfaces to ensure availability and reliability of enterprise solutions.
- Interface with Business Users/Super Users, and members of various IT and project teams to improve synergies in existing solutions, minimize recurring data/product bugs and data related issues, expand reporting and communication, and continuously strive for service improvements, performance tuning, and support reduction; Ensure service improvements delivery, in compliance with the IS Quality Assurance team standards and references, including: solution approach review and design reviews, functional performance assessment and unit/functional testing.
- Manage service improvement initiatives with Business Super Users, internal IT and project teams, and vendors in identifying and leading evolutions in system performance, availability, and data quality
- Develop, document, and oversee adherence of functional specifications and SOPs for bug-fixes, data-fixes, performance tuning, and solution improvements with technical support and development teams and vendors.
- Interface with Oracle partner support team in all support matters, and lead assignments to completion. Responsible for ownership and communication aspects of Service Requests (SR's).
- Work with the IT to rollout and support of new application functionality, releases, and/or upgrades.
- Engage with Development and Architecture teams in comprehending new project scope, requirements, functions introduced, new processes and data flows.
- Coordinate and participate in providing operational and functional impact analysis on new projects or enhancements requirements when needed.
- Analyze functional and technical requirements to ensure supportability and service levels needed.
- Participate in requirements, design and Use/test case reviews to ensure proper processes/standards are followed and production supportability is addressed.
- Work with other IT teams in regression and integration testing of system changes.
- Work with other IT team son streamlining and ensuring adherence/completion of Service Transition requirements and Deployment planning.
- Identify training opportunities for utilization of current production applications. Provide guidance to users on effective and efficient approaches to utilizing application tools and data.
- Prepare and maintain key SOP (Standard Operating Procedure) documents and service specifications for new and existing solutions to ensure service levels are met. Initialize change management process on requests for application change or data

SW Engr Sr is able to Get It Done because he or she has the following qualifications:

- Requires Bachelor's degree
- updates. QUALIFICATIONS: Bachelors degree
- 7-10 years of proven experience with Oracle applications (design, development, testing, implementation, support, and troubleshooting).
- 3-5 years developing in Java
- 3+ years of experience opening, managing, and resolving Service Requests with Oracle Support.
- Strong knowledge of modular relationships between various Oracle applications (version 11.5.10 and R12).
- Well versed with Oracle Architectures
- Working knowledge to run ad-hoc queries in Oracle RDBMS (10g/11g).
- Minimum of 3+ years experience with Oracle Applications Development frameworks, Fusion Middleware, Appliction Integration Architectures and AOL objects.
- Strong technical, functional, analytical, troubleshooting, debugging and problem-solving skills with the ability to establish effective working relationships and contribute in a team environment.
- Experience in Oracle Identity Management is a plus.
- Strong communication skills both verbal and written, service oriented and able to communicate functional solutions to non-technical business customers.
- Ability to learn rapidly and to apply formal training to new software environments.
- Strong technical and functional understanding of LDAP technology preferred.
- Strong knowledge of directory services preferred.

DICE

Associates Act as a Team to help solve some of today's biggest problems. At TriZetto, we're all part of something bigger than ourselves. As a team, we're reaching goals bigger than those we could reach on our own.

TriZetto offers a dynamic and collaborative environment in which you can perform your most inspired work. We strive to create a workplace that is challenging and fulfilling, providing you with growth opportunities and access to some of the most interesting projects and clients in the industry. TriZetto is an equal opportunity employer.

We do not tolerate discrimination against any applicant on the basis of gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, disability or age. It is TriZetto's policy to encourage diversity in hiring, recognizing that this enriches the work environment for all TriZetto associates and that a broad variety of perspectives enhances decision-making and creativity. (2)