IT Helpdesk Support Specialist

Yoh is currently hiring a seasoned IT Helpdesk Support Specialist in Fort Worth TX for a one (1) yearlong contract opportunity.

Job Overview:
This position may be responsible for all IT infrastructure initiatives and directives that impact the location. The IT Helpdesk Specialist may be the primary IT SIS point of contact for business leadership at the site.

Job Responsibilities:
- Provides desktop, basic application, and telecom support at Eaton locations.
- Participate in the centralized support for IT applications and systems to ensure timely, reliable, cost effective service to Eaton employees and customers.
- Performs daily activities relating to IT Site Infrastructure Support (SIS) of Data Networks - especially LAN, PCs, Servers, Telephony, and related systems.
- Possesses a detailed technical understanding of existing systems. Performs testing and evaluation of systems as part of a team. Performs analysis of system related issues.
- Creates system documentation and best practices in concert with other team members.
- Working collaboratively with the Zone SIS team and Corporate IT functional groups and participates on initiatives that are part of Eaton Business System processes, which raise the quality of support provided across the entire organization.
- Participates in the research of assigned technologies, determines business requirements, and proposes changes.
- Provides input into the technology strategy for Site Infrastructure Support Group.

Preferred Job Qualifications:
- Four (4) year bachelor's degree with three (3) years minimum experience (this would be the ideal candidate)
- Experience supporting 100+ users.
- Candidate must be a self starter, comfortable working alone, and take initiative to ask questions.

Preferred Job Skills/Experience/Knowledge:
- Experience using remote support tools and the Remedy help desk application is a plus.

Discover all that's possible with Yoh. Apply now.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

J2WNWIT

Ref: 1019539

Branch: IT & Telecom