Web Programmer Analyst

Web Programmer Analyst

Req ID: 2013-12558
Location Name NRG Pavilions Corporate Office
Category: Information Technology
State/City US-TX-Houston
Type: Regular Full-Time
# Openings: 2

Details About this Career Opportunity:
Overview:

NRG is at the forefront of changing how people think about and use energy. We deliver cleaner and smarter energy choices for our customers, backed by the nation's largest independent power generation portfolio of fossil fuel, nuclear, solar and wind facilities. A Fortune 500 company, NRG is challenging the U.S. energy industry by becoming the largest developer of solar power, building the first privately-funded electric vehicle charging infrastructure, and providing customers with the most advanced smart energy solutions to better manage their energy use. In addition to 47,000 megawatts of generation capacity, enough to supply nearly 40 million homes, our retail electricity providers - Reliant, Green Mountain Energy and Energy Plus - serve more than two million customers. More information is available at www.nrgenergy.com. Connect with NRG Energy on Facebook and follow us on Twitter.

Summary:

This position is for a day-to-day web production support role. This role is part of a team that supports a 24 x 7 operational monitoring and production support of web application environments. Part of this role requires carrying the On-Call pager on a rotation basis and responding to matters immediately 24 hours a day. Interface with clients and vendors to resolve issues and determine root cause analysis is required.

Responsibilities:

Essential Duties/Responsibilities:

- Provide production support and monitoring of systems supporting business clients, occasionally after normal work hours
- Maintain and support application programs working within a team-oriented environment using various toolsets.
- Willingness to work after hours as necessary, especially during critical issue resolution and milestone time periods.
- Ensure the successful transition from development to production including operations procedures and tools such as process control points, reports, and automated monitoring.
- Regularly report status and raise issues/risks as appropriate. Anticipate and adjust for problems and roadblocks while eliminating roadblocks within control.
- Collaborate with team members and operational groups to identify and prioritize/reprioritize work when necessary.
- Interact with external entities: vendors, service providers and product vendors.
- Helps identify and recommend options, risks and alternatives to maintain and deliver a robust and stable web infrastructure.
- Requires skill and proficiency in many technical functions and ability to integrate across disciplines.
- Support PCI, PII and SOX controls, testing and audits
- Devises or modifies procedures to solve problems considering computer equipment capacity and limitations, operating time, form of desired results, and integration of components.

Qualifications:


Role Specific Knowledge, Skills and Abilities:

- Support 24 x 7 operational monitoring and production support of the web application environments. Participating in an on-call support rotation is required.
- Excellent troubleshooting and problem resolution skills. Detail oriented, self-starter with strong interpersonal skills. Ability to work well under pressure, remaining focused and calm in the face of distractions, changing priorities in a fast-paced environment. Flexibility, dedication, and team-spirit is a must
- Strong Application Server experience (Tomcat and WebSphere) a MUST;
- Solid Experience in Web Server (iPlanet, IBM HTTP server)
- Proven understanding of Unix (preferably Solaris and AIX) operating systems
- Solid experience in Java/J2EE a MUST
- Strong Web Content Management (WCM) experience - including setup and configuration as well as troubleshooting of application.
- iPlanet Directory Server/LDAP a plus
- Proven experience with installing and configuring infrastructure components and interfaces along with working with web developers and application owners to insure the web infrastructure will meet the application requirements.
- Requires working on multiple projects, systems, issues and as needed with local and off-shore developers.
- Oracle PL/SQL a plus
- UNIX Perl Scripting a plus
- Ability to work independently for monitoring, installation, configuration, testing, and deployment.
- Web infrastructure implementation experience for custom application development environment. Technologies include:

- Web Application & Portal: Sun Web Servers, Apache Tomcat, WebSphere & MS IIS
- Directory (LDAP - configuration and clean-up): Sun Directory Server, Active Directory
- OS: Unix(AIX, Solaris), Linux(RedHat), Windows NT/2000
- Databases: Oracle 10/11G, JDBC/ODBC, PL/SQL and MS SQL Server
- Security: Computer Associates Netegrity Identity Manager & Siteminder configurations & PKI (SSL)
- Proxy and Cache Servers: Apache and MS Proxy Server
- Networks and Protocols: TCP/IP, HTTP, HTTPS, SMTP, FTP, SFTP and WAN/LAN
- XML/HTML/JavaScript/XSLT
- Monitoring: SiteScope, HP BAC, and Zabbix

Education & Experience:

- Bachelor's degree in computer science, software engineering or relevant business discipline or equivalent work experience.
- Minimum of 3 to 7 years technical experience

Physical Requirements:

- Must be willing to travel when needed
- Duties are performed during standard business hours and overtime based on project requirements. In addition, on call rotation, and 24-hour on-call support will require nights and weekends.
- Valid drivers license and the ability to attend meetings and respond to application problems at various corporate sites when necessary

Working Conditions:

- Professional office environment.
- Team work environment in cube or open work area
- Willingness to work overtime hours as necessary, especially during critical issue resolution and to achieve project milestones

NRG Energy is committed to a drug and alcohol free workplace. Employees are subject to periodic random drug testing and post-accident/for cause drug and alcohol testing.

NRG Energy is proud to be an Equal Opportunity Employer

Title/Salary Commensurate on Experience
Official description on file with Human Resources