Desktop Support Specialist - Secret Clearance

Yoh has a contract opportunity for a Desktop Support Specialist to join our client in Crane, Indiana.

Possession of a Secret Security Clearance or higher is required as a condition for employment.

Job Responsibilities:
- Support the NMCI Helpdesk supporting users with PC's running Windows XP and Windows 7.

Job Qualifications:
- Security + Certified (potential candidate may be hirable without the certification, but will be required to be certified within 6 months of hire at their or the contractors cost).
- Advanced Active Directory Knowledge and Experience.
- Advanced Knowledge and Experience with Microsoft products (specifically XP and Windows 7 Operating Systems).
- Advanced Knowledge of a "Commercial Off The Shelf" (COTS) ticketing system (preferably Remedy or Heat). Please note that all technicians will be trained on HP Service Manager (SM7) for incident reporting.
- Knowledge of Common Access Card (CAC).
- Knowledge of Navy customer and Military Rank (prior NMCI experience is a plus, prior military experience is helpful).
- Knowledge of printers (network and stand-alone, multiple vendors and types).
- Exceptional customer support skills.
- Able to lift and carry 50lbs.
- Able to work autonomously (with minimal direction).
- Able to quickly identify and resolve issues and follow set escalation paths when/if required
- Must have reliable Personally Owned Vehicle (POV) available for transportation to and from job site (roughly 30 minute drive from Bloomington, IN; 45 minutes from Bedford; 1 hour from Ellettsville; 1.5 hours from Indianapolis), and for use during the course of the position on site to get from bldg. to bldg. (site is roughly 100 sq. miles with over 180 miles of roads, though most bldgs. are within a ½ mile to 5 mile distance from the office.
- Additional requirements to be defined by the hiring manager as required to support the contract.

Discover all that's possible with Yoh. Apply now.

Recruiter: Kelly Burkert

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our Recruitment Process Outsourcing services.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

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Ref: 1019948

YFS/Aviation: IT & Telecom