Data Management Analyst

Yum! Brands, Inc., based in Louisville, Kentucky, is the world's largest restaurant company in terms of system restaurants with over 39,000 restaurants in more than 130 countries and territories and more than million associates. Yum! is ranked #201 on the Fortune 500 List with revenues of over $13 billion in 2012.

The Company's restaurant brands, KFC, Pizza Hut and Taco Bell are the global leaders of the chicken, pizza and Mexican-style food categories. Outside the United States, the Yum! Brands system opened over five new restaurants per day, making it a leader in international retail development.
More important than our size is our commitment to breakthrough innovation and the success of our employees. From multi-branded stores to our passionate customer mania philosophy and an incredible franchise system, this is one great place to work! So come see what it's like to be with a global leader in the restaurant industry. You'll find a fun, fast paced and supportive culture, where all of our success comes from our belief in people, and investing in you is our top priority.
Job Description

To support and maintain a complex set of restaurant level POS/BOH data files for all company and select franchise restaurants, ensuring data integrity in all downloads.

1. Demonstrate proficiency in the POS/BOH accountabilities of the Data Management Analyst position. This includes leading and supporting national and test initiatives in support of the Marketing calendar and Operations. Requires system analysis techniques and procedures to determine software or system functional specifications and design, documentation, analysis, creation, testing or modification of systems or programs based on the Marketing and Operations needs.
2. Provide some training and guidance to Data Management Analysts.
3. Follow field ready process in the testing of database files prior to restaurant level downloading on POS/BOH systems.
4. Scrutinize key audit control reports and take necessary action to ensure data integrity.
5. Develop and maintain effective working relationships with internal and external customers (ie Marketing, Help Desk, Operations, Franchisees, Finance, R&D), to ensure requests and issues are resolved in a timely manner, per set guidelines.
6. Provide internal and external project leadership in support of database maintenance and marketing initiatives.
7. Provide on call support after hours (nights and weekends) to field operations and help desk in the resolution of menu related issues.
8. Manage and prioritize work activities with minimal supervision to meet continuous deadlines, which directly impact field operations.

Minimum Requirements

EDUCATION:

Some college preferred

EXPERIENCE (and other qualifications):

Preferred customer service skills

Ability to work independently

Strong leadership capabilities

Must be detail oriented with solid organizational skills

Strong oral and written communication skills

Solid problem solving ability

Solid concept of computer skills (Unix/OS2 commands, PC fundamentals, Operating Systems)