Senior Systems Administrator/Tier 3 Operational Support

Prestigious enterprise Financial Services firm seeks a talented Systems Administrator for their Louisville, KY Executive Office location. Candidate will be providing Level 3 Operational support in an enterprise environment.

Responsibilities

• Provide second level technical support and assistance in a timely manner
  • Trouble shoot a variety of complex problems including but not limited to:
  • All aspects of connectivity ex. 3G/4G, WiFi, smart phone, VPN, Citrix, VOIP, Video conferencing etc.
  • General applications eg Microsoft Active Directory, Exchange, SCCM, SCOM and Lync
  • All aspects of hardware ex. Servers/Storage/Routers/laptops/PDA/smart phones (Android and Apple), etc.

Experience

• Must have a minimum of 7+ years of technology support experience
• Deep technical knowledge working across multiple applications, operating systems and devices is required
• Strong knowledge of Microsoft Exchange email systems
• Experience at an Investment/Asset Management or Real Estate high-performing, results-focused organization is strongly preferred
  • Excellent communication and interpersonal skills are required as this position will work directly with the executive team.
  • Candidate should be an expert with multiple devices, operating systems and applications
  • Experience with networks, VOIP, systems security required, as is experience with Microsoft technologies including AD, Exchange, SQL, SCCM, SCOM, Lync, SharePoint and others
  • Excellent communication skills