Manager - PeopleSoft Global Development

Job Code: #79
Title: Manager - PeopleSoft Global Development
Job Location: Jessup Maryland

Job Description:

POSITION PURPOSE

The Manager, Global Software Development is responsible for leading a software development team focused on designing, implementing and supporting core applications. The primary responsibility will be applications in PeopleSoft, custom Product Selection Software and the public website. Key to this role is the ability to simultaneously direct change management and problem management to exceed customer expectations for quality service and on-time delivery.

KNOWLEDGE & SKILLS

Expert skills in Software Development and lifecycle management
Expert analytical skill and problem solving techniques
Expert skills in Project Management
Expert skills in application process design and systems integration
Advanced skills in PeopleSoft CRM and FSCM development
Advanced skills with PeopleSoft Query, SQR, PeopleTools, Application Designer, PeopleCode, Application Engine, and Integration Broker
Advanced skills with Workflow development
Advanced skills with Oracle databases and the Unix operating system
Advanced skills in process improvement and implementing lean concepts
Advanced skills in verbal and written communication
Moderate skills with Java, PHP, MySQL
Thorough knowledge of business processes and systems architecture
Thorough knowledge of ERP systems
Thorough knowledge of PeopleSoft CRM and FSCM data structures
Moderate knowledge of Agile development methodologies
Coaches/Mentors: Works to improve and reinforce performance of others by providing clear and specific feedback that builds confidence and maintains self-esteem.
Plans/Organizes: Estimates length and difficulty of tasks accurately; acquires necessary resources to meet objectives; adjusts for problems and obstacles; sets priorities, objectives, and timetables to achieve maximum productivity.
Customer Focus: Takes action guided by customer concerns and needs
Problem Solves: Builds a logical approach to address problems or manage a situation by drawing on knowledge and experience; utilizes all available resources to meet objectives
Sense of Urgency: Identifies an urgent situation and takes prompt action; turns intent into action, speed, response

NATURE & SCOPE

The Manager, Global Software Development reports to the Director, Global Business Systems. He/she will set strategy, goals and objectives and then lead a worldwide team of Software Developers both directly and indirectly in the execution of those objectives. The Manager, Global Software Development will work with the Manger, Global Process Engineering and the Manager, Global IT Infrastructure to ensure that changes are being implemented successfully. Additionally, the Manager, Global Software Development will be responsible for local direction of daily activities for IT Infrastructure professionals. He/she will work with the Manger, IT Infrastructure to ensure that their strategies and objectives are being implemented successfully in this region. The position will have frequent interactions with all levels of the organization including representatives in all worldwide locations.

PRINCIPAL ACCOUNTABILITIES

Develop a strategy and plan for improving the software development process to exceed customer expectations for Quality, Service and Support.
Lead all worldwide locations in the implementation of the improvement plan.
Provide technical leadership to establish solid project frameworks and excellent development processes
Hire, coach, and mentor individuals; build a high-performance, cross-functional team
Foster culture of customer focus and continuous improvement through mentoring, feedback, and metrics
Develop customer centric metrics that inform the business of the team's progress.
Own and successfully meet deadlines.
Continuously develop and enforce the company's software development guidelines.
Review and contribute to the development of requirements, technical specifications and design documentation.
Guide software development personnel to define technical solutions and alternatives to meet business unit needs and leverage current and future technology.
Manage overall software development life-cycle
Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments
Lead multiple simultaneous product development efforts and/or IT projects and initiatives

ADDITIONAL RESPONSIBILITIES

Managing the local IT Infrastructure team in the execution of their objectives as set by the Manager, Global IT Infrastructure
Manage contracts and purchase for software, hardware, communications and outside services for the NA business systems team
Other duties as assigned