Title: UAT Analyst
ID: TEC00028010
Description
UAT Analyst
Job Summary:
UAT Analyst is responsible for the facilitation of the user acceptance testing process for multiple product lines of a multi-million dollar business serving the Intellectual Property community. Ideal candidate will have direct experience using and evaluating software tools in support of international Intellectual Property business processes.
The UAT Analyst reports to the UAT Manager, and works very closely with Product Managers, Technology development staff, project managers, and business representatives.
Duties & Responsibilities:
- Execute defined User Acceptance Test Plans to validate that new software releases suit the real-world needs of global IP professionals
- Manage the creation of User Acceptance Test Scenarios that accurately reflect and evaluate the usability of new functionality in business processes
- Effectively manages project team conflicts, builds collaborative partnerships with stakeholders, and obtains commitment to make decisions
- Work with colleagues around the world to ensure that user flow and acceptance testing reflects the diverse requirements of international user populations
- Report and escalate usability issues through an issue tracking system
- Serve as an internal Subject Matter Expert on end-user workflow and system usability
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.
IP & Science is part of Thomson Reuters, the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at our website.
Qualifications
- BA/BS degree preferred or equivalent in education and experience
- Testing certification is desirable
- Minimum 3 years of direct experience in Intellectual Property management processes, preferably two or more years with: invention disclosure management, patent and trademark prosecution, docketing, maintenance, commercialization, licensing, rights assertion
- Ability to manage multiple priorities, communicate progress and complete assignments on time
- Ability to flourish in a challenging environment and work as part of a cross-functional international team
- Excellent interpersonal skills with the ability to effectively build relationships across functions and work interdependently
- Ability to work under stressful, time-sensitive deadlines
- Excellent communication skills, both oral and written
- Experience supporting the implementation of new Innovation system is highly desirable
- Experience with structured software testing methods is desirable
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).
Job: Technology Development
Primary Location: Bingham Farms, MI, US
Organization: IP Innovation&Asset Mgmt
Schedule: Full-time
Job Type: Standard
Travel: No