Title:Senior Virtualization Systems Engineer (St. Louis or NYC)
ID:TEC00028104
Description
We are looking to add a Sr Systems Engineer to our high performing team to participate in supporting and designing the VMware ESX infrastructure, systems, network services, and data security to both internal and external customers. Sr Systems Engineers must be able to exhibit strong communication, collaboration, as well as time and project management skills. This position focuses on customer-facing production systems infrastructure.
MAJOR AREAS OF ACCOUNTABILITY
Technology
- Help define the engineering strategy for the Virtual Server team, including adoption of new tools and procedures.
- Lead major technical projects.
- Key technical resource for the solutions design process.
- Support the VMware ESX environment including activities such as design, maintenance & troubleshooting.
- Lead the implementation of agreed upon technical solutions and strategies.
- Serve as a technical contact on projects as assigned.
- Serve as an escalation point for technical issues at the team level.
- Troubleshoot technology issues, using various internal and external resources.
- Generate innovative approaches and solutions to recurring tasks or problems.
- Document technical problems, resolutions, and processes for assigned tasks and projects.
- Participate in post mortem process for problems as appropriate.
- Participate in testing and evaluation of new technologies to ensure compatibility and functionality.
- Follow policies and procedures for change and incident management.
- Stay current on industry trends and new technologies and recommend future initiatives.
- Building, installing, configuring and maintaining Windows-2003 and Windows-2008 Servers in a multi - Domain environment
- Maintain and optimize operating systems and related software to ensure stable performance
- At least 4 years hands-on experience with Windows Servers ( Standalone/Blade Chassis- HP & IBM) ) in a medium to large scale environment
- Overall knowledge and understanding of Backup software
- Experience troubleshooting, repairing and maintaining server hardware
- Hands-on experience setting up, installing and configuring server components
- Working knowledge of TCP/IP principles and LAN technology
- Knowledge of network monitoring tools and SNMP
- Strong critical thinking and analytical skills
- Excellent customer service and communication skill set
- Must be able to work independently, under minimum supervision
- Must be able to plan, organize, and prioritize work schedule
Leadership & Communication
- Key contributor to the virtualization leadership team.
- Provide coaching, guidance, and training to team members.
- Lead or work on a variety of virtual teams with members of multiple groups to proactively address support issues.
- Act as a project leader for some projects providing task direction to achieve project goals.
- Follow up on outstanding issues with project team, strategic business partners (including software vendors), and management.
- Work independently on tasks with minimal guidance.
- Deliver regular status updates to project team and management.
- Evaluate and recommend process and technology improvements.
Management & Administration
- Act as an escalation resource for complex technical issues.
- Exhibit strong organizational, analytical, multi-tasking, and prioritization skills.
- Provide consistent follow-up on incidents/changes until long term objectives are completed.
- Help form and meet project schedules and timelines.
- Utilize company incident/change management systems.
- Submit weekly time accounting.
Business
- Help set strategic vision for the virtualization team.
- Work closely with internal customers to understand needs, technology landscape, and changing requirements.
- Develop a solid understanding of Thomson Reuters product lines and supported technologies.
- Understand internal business processes and how they affect the Corporation.
- Understand strategic vision at the project level. Help form and implement project strategy.
- Translate business requirements into technical solutions.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Qualifications
Education
- Bachelor's degree preferred.
Knowledge and Skills
Requirements
- 5+ years related work experience.
- 3+ years Virtualization experience.
- Deep, proven knowledge of VMware products including vSphere, SRM, vCloud Director.
- Experience in designing complex virtual infrastructure solutions.
- Experience with NetApp storage and Cisco Data Center networking.
- Proven analytical and troubleshooting skills.
- Ability to set scope and deliver quality results.
- Ability to determine and assign tasks to others to achieve project goals.
- Demonstrable customer focus attitude.
Preferred
- Experience with virtualization in a mid-to-large scale data center environment.
- Experience with HyperV, RHEV, XenServer, or other hypervisor solutions.
- Scripting/automation skills (eg VBScript) and experience with WMI.
- Understanding of storage, network, and hardware technologies.
- Experience in Windows and/or UNIX/Linux operating systems.
- Strong understanding of Cloud technologies.
- Microsoft Certified Professional in Windows 2003 or above, ITIL, VMware and Cirix certifications preferred
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
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Job: Technology Operations
Primary Location: Creve Coeur, MO, US
Other Locations: USA-New York-195 Broadway, New York, New York, United States
Organization: Tech - Data Center Operations
Schedule: Full-time
Education Level:
Job Type: Standard
Shift:
Travel: No