Systems Analyst- Patient Access

Job Title: Systems Analyst- Patient Access
Location: New Castle, DE
General Description:
Christiana Care Health System (CCHS) is a nationally-recognized healthcare provider serving northern Delaware and the surrounding areas. We are a non-profit organization with excellent benefits. Even though we are a non-profit, we are one of the 10 largest employers in the Philadelphia region with 10,000+ employees and more than 5 million patient visits annually.

Are you passionate about leveraging your IT skills to serve the community while advancing your career in the exciting, fast-moving healthcare information technology field?

It's all right here at Christiana Care, where over 300 dedicated and talented IT personnel use cutting edge technology to support the Christiana Care mission COME SEE FOR YOURSELF! Our IT department is large and very stable - our benefits are excellent and management believes in promoting from within. We encourage you to explore opportunities on the CCHS IT team!

The Systems Analyst assists with/oversees systems analysis, design, development, and implementation services for Patient Financial Services (PFS) applications (Patient Registration, Scheduling, Revenue, Billing, Claims); performs software configuration as necessary. These applications tend to be large software programs. This Analyst partners with business owners and users to assess working processes, discover operating problems and areas for improvement, and evaluate/identify/recommend IT technology solutions and alternatives. This includes ongoing analysis and research into best business/clinical processes regarding department needs, and assistance in adopting best practices. Support includes 24X7 oncall rotation.

This role is customer-facing; personal communication and interaction skills are key. The Analyst documents business policies and procedures, requirements, and current and future state process flows and translates future business processes into test scripts. Acts as an internal consultant to management in disciplines and processes such as scheduling, patient access, master patient index, revenue cycle, billing, claims processing, and reporting.

Experience in Healthcare with Patient Registration, Billing, Claims, Revenue, and Scheduling, etc. is preferred, but we will consider any candidate with excellent interpersonal skills who has supported any large, 3rd party system in a similar role at any large corporation.

Join a collaborative team environment to create solutions with the most up-to-date tools and systems in the healthcare field. In fact, we are a beta site for some of the newest data analysis technologies in the industry! This is a chance to assist and guide efforts to design and deliver the latest systems in healthcare.

Requirements:
- Several years of large, complex 3rd party application support
- Preferred background in Healthcare Patient Registration, Pre-Registration, Scheduling, Billing, Claims, Revenue, or Revenue Reporting
- Experience with supporting business owners and identifying/supporting operations process flows
- Prior experience developing reports and/or extracts using SQL tools is a plus
- Prior knowledge of Soarian Financials, Soarian Scheduling, and/or ePREMIS is a plus

Christiana Care Health System is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, or genetic information.
Job Classification: Information Systems
Job Requisition #: 29315BR