CRM Project Manager

Yoh has a contract to hire opportunity for a CRM Project Manager to join our client in New York, NY.

Job Responsibilities:

- Build effective partnerships with business teams and provide onsite support ensuring maturity of capabilities roadmap and successful implementation and adoption of technology solutions
- Assist with further refining Stations' sales process & technology opportunities and drive solutions to improve productivity and support top/bottom line growth
- Manage the delivery of business projects & initiatives including:

- Lead the analysis, design and implementation of Forecast/Budget Module
- Salesforce 2.0 (Custom Analytics)
- Impact analysis of new system integrations and changes to existing
- Responsible for daily SalesForce feeds from Wide Orbit, Donovan, Operative, and DWH systems and troubleshoot issues as they arise
- Collaborate with BI-PM on tasks requiring DWH initiatives/fixes
- Manage day-to-day SalesForce platform operational support and development activities for NBC and TLMD Stations Sales teams
- Manage onshore/offshore development resources
- Work with Sales, Marketing & Legal teams to document process 'As-Is' and advise on 'To-Be' recommendations
- Design and champion upgrade enhancements for Stations CRM including: SalesForce releases, process enhancements, native SalesForce capability rollouts, new fields, new screens, new functionality, and interfaces
- Analyze system requirements, identify and map data elements back to source systems while working within the context of existing data schemas and ultimately designing system interfaces

Job Qualifications:

- Minimum of three (3) years of experience in a Client Facing/Business Relationship Management role
- Minimum of three (3) years of experience in Project Management with delivery accountability
- Minimum of three (3) years of experience with business analysis & requirements gathering, writing and managing use cases and functional/technical requirements creation
- Minimum of three (3) years of implementation experience with Media/Entertainment CRM systems
- Sales cloud experience is a must (Accounts, Deals, Opportunities, Reports, etc.)
- Minimum of three (3) years of full systems development life cycle experience creating enterprise or commercial technology solutions using disciplined methodologies
- Minimum of three (3) years of experience managing application development teams using diverse technologies including .NET, J2EE, VisualForce and etc.

Preferred Job Skills/Experience/Knowledge:

- Media industry experience
- Excellent communication, presentation & analysis skills with solid business acumen
- Salesforce.com certifications (Application Admin, Application Developer, etc.)
- SalesForce implementation experience
- Familiarity with ETL tools/concepts
- Project Management Certification (PMP, Six Sigma Greenbelt, etc.)
- Cross functional organizational experience (Sales or Operations roles)
- MDM implementation and process management experience a plus

Discover all that's possible with Yoh. Apply now.

Recruiter: Patrick Lindsley

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_HIRE_W2

J2W: INFOTECH; J2W: MEDIA

MONJOB

Ref: 1028178

Enterprise: IT & Telecom