Director, Paid Products

The Director of Paid Products at The New York Times is responsible for driving the organization's digital subscription business and other consumer-paid digital products. The ideal candidate is a strategic, results-oriented, data-driven professional who will assume a senior role within The New York Times digital organization. This position requires strong strategic and analytical prowess and proven success in e-commerce. The Director of Paid Products reports to the Executive Director, Cross-Platform Monetization, and will work closely across marketing, product and technology functions in overseeing: (1) working with marketing to inform strategy, metrics and analytics, (2) the customer E-commerce experience, and (3) related Front End and Back End technology development.

Responsibilities:
- Lead team of product managers working toward delivering shared goals
- Partner closely with marketing team to define marketing strategy and metrics and meet subscriber and revenue goals
- Direct customer insights group on analysis and research required to monitor the business and drive toward actionable marketing and product insights
- Work with marketing and A/B testing group to continuously optimize E-commerce experience across platforms
- Ensure that technology development, project management and QA teams are guided by business needs and delivering fixes and enhancements in accordance with business requirements and agreed timelines
- With the product team, identify new feature enhancements and product opportunities and develop roadmap for paid products
- Lead problem-solving and troubleshooting exercises across functions to address negative customer feedback
- Manage and deliver internal updates for management and at cross-functional team meetings
- Scan the competitive landscape to identify marketing and product ideas and best practices

Requirements:
- Deep familiarity with and appreciation for The New York Times across all platforms
- 8+ years of professional experience in a digital organization with at least 4 years of relevant E-commerce experience
- Strong analytical skills with solid foundation in research techniques
- Ability to think strategically, analyze and interpret market and consumer information, and act on it
- Strong communication and interpersonal skills
- Ability to work collaboratively in a highly matrixed organization with dotted line reports to create a results-driven, team-oriented environment
- Paid content, specifically online subscription (acquisition and retention) experience highly desirable
- BS/BA required, MBA preferred
- A sense of humor

Company Information:

The New York Times Company, a leading global, multimedia news and information company with 2012 revenues of $2.0 billion, includes The New York Times, the International Herald Tribune, The Boston Globe, NYTimes.com, BostonGlobe.com, Boston.com, and related properties. The Company's core purpose is to enhance society by creating, collecting and distributing high-quality news and information.

EEO Statement:

The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship or any other protected characteristic. The New York Times Company is committed to diversity in its most inclusive sense.