PizzaHut.com Analyst

The mission of the Business Analyst on the PizzaHut.com Team is to gather and manage requirements for PizzaHut.com by capturing Epics, Stories and Acceptance Criteria. The Business Analyst accomplishes this mission by understanding the business Vision and needs, identifying all of the functional and non-functional requirements, and communicating those requirements to the internal or external development Team. The Business Analyst then acts as a Proxy for the business throughout the development, testing, and release activities to ensure that what the business needs is delivered into production and the business is thrilled with the end results produced by the development Team.

Take ownership of the business Vision and high-level requirements delivery from the customer (internal and external)

Elicit detailed requirements from the business using standard techniques such one-on-one or group interviews

Create initial epics and user stories that clearly describe the functional and non-functional requirements

Create acceptance criteria for all users stories

Develop other business analysis artifacts such as business rules or process flows to clarify requirements

Groom and prioritize the backlog of user stories throughout the release and sprint planning cycles

Proxy for business during sprint planning and sprints by answering business questions and resolving related issues

Create User Acceptance Test strategy and scenarios that the business can use to validate their requirements

Create documentation required for production release and support

Identify opportunities to improve processes and grow individuals skills sets

Minimum Requirements Competencies
Communication
Facilitation
Assist a team or group by working impartially with them to reach the best possible conclusions and/or decisions about a problem or issue
Negotiation
Exhibit the ability to mutually discuss and arrange the terms of a transaction or an agreement with a member or your team or management
Conflict Management
Recognize and deal with disputes in a rational, balanced and effective way using effective communication, problem solving and negotiating skills
Presentation
Present a theme or topic in a formal or informal setting to a variety of audiences ranging from project teams to executive management
Documentation
Create formal and information documentation that is clear, concise, and effectively communicates a theme or topic to an audience
Analysis
Elicitation
Collect functional and non-functional requirements from Users, Customers, and Stakeholders using a variety of common techniques
Modeling and Specification
Utilize a common modeling technique such as Business Process Model or Activity Diagram to represent a business problem or specify solution
Solution Assessment
Evaluate performance of existing solution, assess proposed solution, and determine requirements for transition from current state to future state
Requirements Management
Identify, document, analyze, prioritize, monitor, and groom requirements throughout the project, release, and sprint planning cycles
Feasibility Analysis
Perform necessary analysis to determine if a solution is feasible from a technical, economic, legal, operational, and schedule perspective
Decision Analysis
Utilize common procedures, methods, and tools for identifying, clearly representing, and formally assessing important aspects of a decision
Cost/Benefit Analysis
Perform analysis of the cost effectiveness of different solutions and alternatives in order to see whether the benefits outweigh the costs
Systems Thinking
Demonstrate the ability to solve problems by viewing them as a part of an overall system rather than individual components, outcomes, or events
Implementation Skills
IT Knowledge
Demonstrate a broad general knowledge of current and relevant information technology including hardware, software, and programming languages
Process Change
Use common processes, tools, and techniques to analyze and redesign workflow within or between organizations to meet a specific objective
Organization Change
Use common processes, tools, and techniques to shift or transition individuals, teams, and organizations from a current state to a desired future state
Quality Assurance
Use common processes, tools, and techniques to determine if a software product or service being developed is meeting the specified requirements
Project Management
Use common processes, tools, and techniques for plan, organize, secure, manage, lead, and control resources to achieve specific project goals
Domain Knowledge
Products
Exhibit knowledge of current travel related products and services including products and services related to air travel, car rental, and hotel reservations
Processes
Demonstrate knowledge of travel related process such as booking, change, cancel, view, check in, and status as well as loyalty programs
Markets
Exhibit knowledge of the overall QSR industry and who are our biggest competitors
Systems
Exposure to or experience working within the eCommerce industry