Program Manager

Job Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 835673-110382
Division: Windows Division

Do you want your friends and family to hi-5 you after you tell them what you do for a living? Are you interested in analyzing mountains of data and developing complex theoretical models to solve real-world problems? Do you ever dream of being a Super Hero or a Jedi? Join the front line battle against Internet Abuse and the team that fights against spam, phishing, malware, identity hijacking, and more each and every day!

Microsoft is committed to providing our users with a more trusted PC experience. The Windows Services Safety Team provides the technologies and services that help keep users safe and you will have the opportunity to positively impact hundreds of millions of consumers every day. Our team consists of dedicated data scientists with a wealth of experience in data analysis, data mining, and machine learning enabling us to establish best practices and sound methodology to extract real business value and have real business impact-every day! We provide Real Time and actionable Business Intelligence to facilitate the long-term strategies employed by our feature teams to help better protect hundreds of millions of consumers.

The Windows Safety Services team is looking for a unique person who can take the controls of the reputation, filtering, analysis, and intelligence systems we've been developing for the past eight years and re-target them, on a daily basis, to cause maximal disruption to Internet Abusers' businesses. You will play a strategic role in our fight against Internet Abuse collaborating closely with research, engineering, business management, strategy, and executive decision-makers developing and applying advanced techniques to turn our petabytes of data into insights and action.

This is a challenging role that requires a broad set of skills, a strong ability to deal with ambiguity, and a drive to win! An ideal candidate will have: demonstrated proficiency at rapid development and prototyping; experience interfacing with large existing systems; an understanding of how the Internet and Internet abuse works; a functional background in statistics and data analysis; and the desire to work in a fast-paced, exciting environment with a team that is proactive, motivated, organized, and responsible.

Specific daily responsibilities include monitoring (or building tools that monitor) the telemetry coming through our reputation and anti-abuse systems; identifying abusers' latest tools and tactics and focusing our existing systems to best counter them; developing ad hoc systems when needed to bridge the gap until new production systems can be brought online; evaluating and advising on the development of proposed anti-abuse systems and data feeds; and working with our applied research and product development teams to shape the future Internet abuse battlefield to our advantage.

If you are looking for a place where you can turn an idea into tangible customer impact, we are the team you've been seeking! Come join us and make a difference! Before you know it, you may be able to add Super Hero or Jedi to your resume!

Specific Qualifications:
C#/C++ and SQL skills required
Broad experience with machine learning, statistical methods and experimental design
Experience in extracting and manipulating extremely large datasets
Database architecture, design, implementation, and operations experience
Experience in data mining and optimization desired
Ability to identify patterns and inconsistencies
Aptitude at working on multiple ambiguous projects simultaneously
Ability to drive decisions based on data
Good communication skills
Good cross-group collaboration skills
Attention to detail and data accuracy
Good instincts on when to dive into details and when staying at higher levels is required
BS Degree in Statistics, Economics, Mathematics, Computer Science, or equivalent with MS or PhD degrees preferred

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