Program Manager II, Office, 835451

Job Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 835451-110376
Division: Microsoft Office Division

Are you passionate about Microsoft's vision and technology bet on cloud services? Are you driven to ensure the highest achievable service scalability and reliability? Do you: Long for a world without spam messages in the inbox? Want to take on Protect millions of mailboxes from billions of spam messages every day Look at data and see things no-one else does? Think well on your feet and turn around a solution in time to respond to a new threat? Have the ability to see beyond the now and define longer term strategies for success? Think you could be in this video J:
Want to take on the best and brightest spammers in the world?
Work well in team and collaborate across teams and across disciplines to get the job done?
You do?! Then we have an outstanding opportunity for you to explore. The Anti-spam team in Office 365 Information Protection owns ensuring all e-mail is free from spam for O365 mailboxes. The spam filtering team has been around for 7 years and was part of Exchange Hosted Filtering, one of Microsoft's first enterprise cloud services. Now, as part of Office 365, we are in the big league: Billions of mails every day to millions of users and growing fast. We are a truly global service with a Service Level Agreement of 99.999% network availability and 99% Spam Effectiveness. We are looking for a strong technical Program Manager II to help design and build the next generation of advanced spam protection for Office 365. You will work closely with developers and testers in a fast paced and fun team fully dedicated to fighting spam. You will ship on an agile cycle with service updates every two weeks so you will see the results of your work fast. Your ability to analyze and act on data will help you demonstrate success in your features as well as identify new features for protection and necessary architectural enhancements to the service. The position and work is highly visible in the division as well as with partner organizations in Exchange and Office products. Your work in anti-spam feeds into and benefits from the global reputation providers and broad anti-spam community and ecosystem. You will have the opportunity for industry exposure by representing Microsoft at various conferences and working groups. Responsibilities Design features for next generation spam protection that include infrastructural pieces as well as admin management components. Review dev designs and test plans to align with your feature design. Drive feature crew to create schedule and incrementally and iteratively deliver the functionality in an agile fashion. Define success metrics and track the progress towards those metrics ultimately demonstrating the impact of your features. Contribute data and insights to monthly service review with Leadership Team. Engage with third party providers of reputation services and blocklist data. Work with partner teams across Microsoft in ensuring a consistent anti-spam experience of your features end to end. Key skills and qualifications You are a strong technical PM who has a track record of successfully designing and delivering sophisticated products (preferably infrastructure products) You are a well-rounded PM demonstrating customer empathy, strong communication, cross-group collaboration, skills, creativity, organizational and management agility. Strong project management and driving skills, effectively managing projects with and without direct authority and working across multiple teams. 3-5 years of experience in all aspects of the software life cycle in shipping products and/or software as a service (experience building online services is a big plus) A bachelor's degree in Engineering or equivalent discipline required

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