Technical Architecture Manager

Job ID: IPS06480
Job Title: Technical Architecture Manager
Organization: Professional Services

Our Company
Informatica is the world's number one independent provider of data integration software. Thousands of organizations rely on Informatica for maximizing return on data to drive their top business imperatives. To maximize return on data, Informatica increases the value of data by delivering relevant, trustworthy, timely, authoritative, actionable, accessible, holistic and secure data. At the same time, Informatica lowers the cost of data by bringing down business costs, labor costs, software costs, hardware costs and storage costs. With the Informatica Platform organizations can fully leverage their information assets residing on-premise, in the Cloud and across social networks.

Our Team
Informatica Professional Services provide the product expertise, and project management knowledge to deliver the most architecturally efficient and cost effective solution for our customers' data integration projects. Because our practice serves the largest and most diverse Informatica customer base, our work keeps us on the cutting edge of all forms of data management projects - B2B, Data Governance, Data Migration and Consolidation, Data Quality Management, Data Synchronization, Data Warehousing, Integration Competency Centers, Master Data Management, and Services Oriented Architectures. Whether it is a short or long-term engagement, we are dedicated to sharing our knowledge to ensure our customers continued success with our products.

Your Opportunity
Informatica Professional Services is seeking qualified individuals to join the Technical Architecture Manager organization. As a Technical Architecture Manager (TAM) you will be a trusted advisor to our customers, driving the effective utilization of the Informatica platform. You will work closely with enterprise architecture and governance teams, business line IT architects, and data management leadership to ensure our customer's success.

Our Ideal Candidate
You are a gifted communicator, able to build consensus and motivate team members and clients to succeed at any given task or project. You are a highly intelligent self-starter who can stay focused and efficient, whether working alone or in a group. You are capable of understanding complex technical and business concepts and explaining them straightforwardly to others. You are a confident pro-active individual who exhibits tact and patience when circumstances demand it. In addition, you have the following attributes:
- Strong interpersonal skills and good judgment with an approachable communication style
- Ability to work in a fast-paced environment and consistently meet internal and external deadlines
- Proficiency communicating with clients, partners and colleagues from other cultures and regions

Your Responsibilities
During the course of a client engagement, the TAM will be expected to:
- Liaise with architects, technical teams, and leadership (both business and IT) across the customer's organization
- Fully understand the client's project portfolio, proactively addressing emerging functional and technical requirements
- Organize and lead Informatica Platform governance meetings
- Assess current and planned utilization of the Informatica Platform
- Ensure proper configuration of the Informatica Platform
- Identify opportunities to tune and optimize the existing Platform workload
- Provide the single point of contact for resolution of technical issues
- Act as the primary interface point into Informatica's broader technical teams to ensure the full breadth and depth of the Informatica organization is leveraged for the customer's success
- Communicate overall client status to Informatica Professional Services management on a regular basis

In addition, the TAM will be responsible for execution of the following client deliverables as required:
- Informatica platform architecture roadmap
- Fit/Gap assessment of new/planned initiatives
- Repository Health Check
- Velocity methodology training
- Team skills assessment and education plan
- Production operations manual template
- Automated deployment framework
- Platform upgrade plan
- Monthly capacity plan and roadmap
- Quarterly state of the platform report
- Bi-annual platform ROI analysis & report
- ICC/Lean Integration assessment and values stream mapping

TAMs will also be expected to work closely with colleagues in other parts of Informatica to contribute to achievement of overall revenue targets. Specifically, the TAM will:
- Assist Regional Managers and Directors in all aspects of customer satisfaction, lead generation, proposal delivery, and go-live' events
- Build collaborative relationships with the area sales organizations to ensure their understanding of the TAM value proposition, and to assist with effective positioning of the TAM program to customers
- Provide pre-sales assistance at customer meetings in the concepts of ICC, Velocity, and data integration best-practices

Technical Architecture Managers are looked to as thought leaders both by the customers they serve and within Informatica Professional Services (IPS). For customers, this means the TAM is expected to present new concepts, drive strategy, and find opportunities to expand the value of the Informatica Platform. Within IPS, TAMs actively participate in continuous improvement of key deliverables, refinement and additions to the Velocity methodology, contribution to the IPS Knowledgebase, and coaching/mentoring of other colleagues within the Practice.

Members of the TAM organization must be willing to travel throughout the US up to 75%. When not traveling to a client site team members will be able to work from home.

Your Qualifications
- Must possess combination of technical depth, written/verbal communication, and client management skills
- Must demonstrate expert-level knowledge of PowerCenter, as well as a strong working knowledge of all Informatica products
- Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
- 10+ years industry experience
- 3+ years of experience architecting, designing, and implementing Informatica platforms and solutions
- Bachelor's degree or equivalent experience
- Willingness to travel up to 75%

Informatica offers a competitive compensation package that includes base salary, medical, retirement and employee stock purchase (ESP) programs, flexible time off and more. Our generous benefits vary depending on your geographic work location. It's an exciting time to work at Informatica, you can learn more about our company, our products and services at our website. We are an Equal Opportunity Employer (EOE).

Department: 100006 US Prof Svcs - PMO/TAM
Region: North America
Country: United States of America
State: California
City: Redwood City
Interest: Professional Services
Interest Category: Professional Services

Full Time/Part Time: Full Time

Organization: Professional Services