Test Evaluator - Licensed Barber - Carbondale/Wilkes-Barre PA

Test Evaluator - Licensed Barber - Carbondale/Wilkes-Barre PA

Job ID: 2013-18336
# of Positions: 1
Posted Date: 6/12/2013
Job Location: US-PA-Scranton
Position Type: Regular Part Time
Category: Testing Center

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

Responsibilities

Security
-Maintain a secure testing environment and facility
-Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures and guidelines
-Adhere to Pearson VUE Security Best Practices

Customer Service
-Respond to candidate questions regarding exam evaluation
-Display professional and friendly demeanor at all times
-Listen and address questions and concerns in appropriate manner
-Provide high quality customer service

Exam Administration and General Operations
-Comply with all exam procedures
-Maintain a good working knowledge of Pearson VUE policies, procedures and guidelines
-Maintain a pleasant, clean, professional testing facility which includes light cleaning
-Record and report all problems or discrepancies in a timely and efficient manner to the Test Center Manager or Mgr, Test Evaluation

Qualifications

-Minimum of 2+ years experience as a Licensed Barber

-Must have a current Instructor's License in the state of Pennsylvania

-Must not have any prior disciplinary action issued

-Tests are administered quarterly.

This position pays $23.00 per hour

-One year plus of customer service experience preferred
-Experience working in a testing environment preferred but not required
-Familiarity with Microsoft Office and Windows applications required
-High School diploma or equivalent required, some college preferred
-Excellent customer service skills
-Strong written and verbal communication skills
-Ability to work independently with minimal supervision
-Effective time management skills
-Strong attention to detail
-Problem solving skills
-Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone