Quality Assurance Manager - Westminster, CO

Job ID: 20130410-7963
Description:

Scottrade, Inc. has a Quality Assurance Manager position available in Westminster, CO. The main purpose of this position is to set the direction and manage the daily operations of Scottrade's Quality Assurance team. The manager is responsible for overseeing the testing of a combination of the following applications: Internet Trading, Non Trading, Mid-tier (Internal and Market Data), API's, Back Office (AS400), Enterprise, and Banking. This role is also responsible for the test coordination and execution with third party software providers to ensure efficient and accurate application readiness for Scottrade test and production Environments. This position is responsible for mentoring, employee retention, hiring, and performance appraisals.

Responsibilities:

* Manage and administer the quality assurance process by ensuring policies, standards and procedures are published and used. Gather project completion metrics to measure the success of the test efforts and provided supporting KPI data
* Work with team supervisors, senior and technical staff to manage testing resources and allocations across all work avenues. Responsible for team specific staffing including interviewing and hiring
* Primary liaison with third party software providers to ensure Quality Assurance processes are established and used, and scheduled expectations are met
* Manage the quarterly performance appraisal process and provide input into employee compensation. Align training and development opportunities for associates to develop and meet career goals
* Provide project and testing input for all test and production environments. Work with Quality Assurance management to manage cross-functional testing projects
* Provide input and direction on continuous process and procedure improvements

Knowledge, Skills, and Abilities:

* Proficient in general management knowledge and skills such as departmental planning, personnel administration, and information technology.
* Proficient in understanding system development lifecycle and development methodologies such as Agile, Iterative, or Waterfall and how it corresponds to software testing.
* Comprehensive knowledge of application debugging from a technical and/or business perspective.
* Excellent verbal and written communication skills.
* Ability to direct, mentor, and motivate others in a fast paced, dynamic and team-oriented environment.
* Strong analytical and troubleshooting skills.
* Intermediate proficiency of programming concepts.
* Intermediate proficiency with SQL and Oracle databases.
* Intermediate proficiency with FIX protocols.
* Intermediate proficiency with API's, .NET, and Web Services.
* Intermediate proficiency of AS400 mainframes.
* Intermediate proficiency of Windows and Mac operating systems.
* Strong knowledge of testing Web applications with multiple browsers.
* Strong knowledge of automation concepts and best practices.
* Intermediate level proficiency with Microsoft Word, Excel, PowerPoint, Access and Outlook.

Education & Experience:

* Bachelor's Degree in Information Technology or related field, or equivalent combination of education and experience.
* 7+ years of Software Quality Assurance Management or Supervisory experience. Up to 1 year experience working with Scottrade applications may be applied to this requirement.
* Proven leadership experience for multiple large scale projects within a Software Quality Assurance team required.
* Software Quality Assurance Certification preferred.
* Experience with Brokerage or the Financial Services Industry a plus.

Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.

Requirements:

Languages English - Spoken, English - Written
Location CO - Westminster