Access Database Analyst

Access Database Analyst

Job ID #: 4554 Location: Worcester, MA
Functional Area: Business Analyst SBU: 22001 - Personal Lines Operations
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 3 - 5 Years
Relocation Provided: No

Job Description
The Hanover Insurance Group is seeking an Access Database Analyst within Personal Lines Operations for our Worcester, MA Office.

Position Overview
The Access Database Analyst is responsible for developing and maintaining all Access databases in PL Operations. This includes: Working with the business units to identify opportunities and recommend and implement workflow improvements to reduce manual work, gathering and documenting business requirements, communicating and meeting deliverable deadlines, testing and implementing the final application, and training and providing documentation to end-users. The Access Database Analyst is also responsible for leading the project from start to finish, keeping documentation up-to-date and communicating regularly with customers. Responsibilities also include maintaining all current PL Operations databases, making changes as needed, and responding to ad hoc data requests.

Responsibilities:
- Design, develop, and implement multi-user database solutions to reduce manual work and workflow inefficiencies within the Business Unit while adhering to Hanover best practice guidelines
- Work with internal customers to identify opportunities, recommend and implement workflow improvement initiatives that best suit the business needs
- Maintain existing database applications and provide upgrades when necessary
- Work with customers to gather and document business requirements
- Provide training and documentation to end-users
- Manage multiple projects at once from start to finish, keeping all documentation and communication up-to-date
- Analyze each project request to assure that project results will add significant value to the process
- Respond to ad hoc data requests in a timely fashion

Position Requirements
Required Skills, Key Success Factors and Experience:
- Bachelor's degree preferred
- 1-3 years experience in database development or 2-4 years of technical experience
- Knowledge of Microsoft Office products, specifically MS Access and Visual Basic code
- ODBC knowledge
- SQL Server, Oracle, and DB2 table knowledge is a plus
- Demonstrate creativity and strength in problem solving and developing solutions
- Highly organized; ability to multi-task and drive several objectives simultaneously
- Display strong organizational and prioritization skills
- Ability to consistently meet deadlines
- Effective oral and written communication skills
- Strong analytical skills
- Self-starter
- Ability to interact with all levels of leadership

Benefits To Joining The Hanover Team:
- Competitive Pay and Benefits
- Retirement Savings Plan: 401(k) Program with Company Match with additional Company contributions
- Beneficiary and Ability Assist Programs
- Travel Assistance Program
- Adoption Benefit
- Wellness Programs
- Matching Education Gifts Plan
- Employee Development and Education Assistance and Professional and Industry Designation Programs
- Generous "Time Off With Pay"

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Massachusetts, is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Michigan, and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 Property and Casualty insurers in the United States.

EEO Statement The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.

The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.