Business Analyst II - Personal Lines

Business Analyst II - Personal Lines

Job ID #: 5068 Location: Worcester, MA
Functional Area: Business Analyst SBU: 22001 - Personal Lines Operations
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 1 - 3 Years
Relocation Provided: No

Job Description

The Hanover Insurance Group is seeking a Business Analyst II for the Personal Lines Operations Department. The individual in this role will be responsible for creating and developing reports for several groups both within and outside the organization.

Great opportunity for anyone looking to make an immediate impact on an organization and have exposure to Sr. level leadership!

Incumbents serving in the Business Analysis job family are responsible for the collection, development, analysis, documentation, and communication of business needs and requirements. Throughout an assignment, Business Analysts may act like a liaison while they interface and work collaboratively with technology and business organizations. Business Analysts usually assess the needs of the assignment by directly interacting with management, leadership, technology, the business and the customer. Business Analysts are also expected to use their working understanding of information systems, business operations, and processes to analyze requirements, develop specifications, story-boarding and prototyping to facilitate the design of integrated solutions. Their knowledge of business analysis, business processes and project methodologies is applied to all of their assignments. Incumbents in this job family must have a solid understanding of their business partners existing business processes, the key drivers and measures of success for the business, and the short and long-term direction of the business and technology. They assess the needs of a business partner through direct interaction, and look for opportunities to develop and grow the business through effective use of technology. They take a broad perspective to determine how solutions will impact existing work processes and systems, and how to manage the integration. Incumbents must be innovative in identifying, proposing and executing solutions, negotiating requirements across multiple partners or departments, and must have an understanding of project scope management and prototyping.

Position Requirements:

- Strong partnership building, negotiating and troubleshooting skills required.

- Proven ability to interface successfully with multiple customers and all levels within the organization.

- In depth understanding of business analysis techniques, with strong analytical thinking ability.

- Expert user of Microsoft Excel Required

- Intermediate user of Microsoft Access Strong Preferred

- Bachelors Degree Required

- 3 - 5 Years of Experience

Have you ever considered working Worcester, MA? Worcester is centrally located and affords an easy commute from locations throughout New England. Hanover Insurance is easily accessible off of I-290 from Cities and Communities such as: Lowell, Framingham, Leominster, Attleboro, Franklin, Newton, Milford, Marlborough, Amherst, Springfield and Longmeadow in MA. Hartford, Windsor, Enfield, Manchester, Glastonbury, Colchester, Willimantic and Norwich in CT. Providence, Cranston and Woonsocket in RI and The Nashua area in NH...and many more.

Apply today and discover:

- Why, in 2010 and 2011, we were recognized by The Boston Globe as a Top Places to Work and by Business Insurance as a Best Places to Work.

- How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry.

- How we build unique relationships with our Employees, Agent Partners and Customers. what it's like to work for the best insurance company in the industry!

Benefits To Joining The Hanover Team:

- Competitive Pay and Benefits

- Retirement/401(k) Program

- Beneficiary and Ability Assist Programs

- Travel Assistance Program

- Adoption Benefit

- Wellness Programs

- Matching Education Gifts Plan

- Employee Development/Education Assistance and Professional/Industry Designation Programs

- Generous "Time Off With Pay"

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London and their affiliates. The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The company is ranked among the top 25 property and casualty insurers in the country and maintains excellent ratings from A.M. Best, Standard & Poor's and Moody's.

EEO Statement The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace.

The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.