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Windows IT Support - 1st/2nd Line, Office 365 this is a long term contract to join our Basel based client in the Financial Services sector. Your tasks: Manage the delivery of IT support services by prioritising and processing the support backlog queue. Desktop applications and Windows support Assist with coordination and support of rollouts (hardware, services, software). Act as a backup for personnel onboarding and offboarding and support during peak times. Contribute to and maintain the knowledge base content for staff. Identify process automation opportunities and design processes to... more ->