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Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be required to work on site 5 days a week inside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support Analyst? Previous experience in an IT Support role An understanding of helpdesk ticketing systems What... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including... more ->
Technical Support Analyst/2nd Line Support UK - Remote £Competitive Salary We have a fantastic opportunity for a customer-focused and technically minded Technical Support Analyst to join our iSAMS Technical Support team. This role is important as you will be working alongside a team of analysts to deliver a high quality, proactive second-line technical application support service to new and existing customers of iSAMS. You will help support the smooth and timely delivery of all areas of service as defined by the Service Level Agreement and Service Desk policies and procedures to ensure a... more ->
Application Support Analyst - Tradeflow - SQL - London. Application Support analyst required for my Asset management client to provide support to applications, such as TradeFlow, and ensure that all failing jobs on the operational scheduler are investigated and resolved. Also, to provide assistance to other team members and internal projects when required. Provide day-to-day application support to users, ensuring that issues are logged on JIRA. Investigate operational issues and resolve them or escalate as appropriate. Create or update procedures. Help ensure that business users understand... more ->
Technical Support Analyst - 3 months - Liverpool A client of mine based in Liverpool is looking for a Technical Support Analyst on a 3 month engagement with a possibility to extend. Support and engage with local and wider teams to continuously improve the environment to ensure the delivery of a good customer service experience. They are offering up to £230 per day inside ir35, you are expected to be onsite 5 days a week in Liverpool. Key activities include Device Building and Setup, Resolving Technical Device Issues, Starter & Leavers processing and Asset Administration/Management and... more ->
System Support Analyst Modelling Systems Support Analyst - Insurance Industry Initial 3 Month Contract London/Hybrid £400/day (Outside IR35) I am currently looking for a Modelling System Support Analyst for one of my insurance clients. The client are looking for someone who can ensure provision of second line support, responding to and resolving request. The IT Applications is one of the core processes within the organisation. This is an Initial 3 month contract, outside IR35 and a hybrid role in London. The main responsibilities: Understanding of the insurance market and ideally Lloyds of... more ->
IT Support Analyst - Desktop Support - £250 per day A Leading Investment and Asset Managment Business are looking to hire an Interim IT Support Analyst to support the Financial Advisory and Asset Management businesses in London, the Middle East and Ireland. 6 month initial contract (scope to roll) £250pd via Umbrella company (Inside IR35) Based in Green Park, London. They will expect you onsite 5 days per week (very occasional flexibility) The successful candidate will report to senior members of the team. The Interim IT Support Analyst's responsibilities include (but are not limited to) the... more ->
IT Support Analyst Permanent Grimsby (Lincolnshire) £25,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. Start April/May 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests... more ->
An Application Support Analyst is now sought by a leading global brand to join a dedicated application support function. This role offers a fantastic career opportunity, with training and development available to the successful person. The Application Support Analyst will be given ownership of a number of business applications, taking responsibility for managing application supplier relationships and performance, service introductions and improvement, and 2nd line support application issue resolution. This is all about communication, enthusiasm and relationship management. Application Support... more ->
Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in the centre of London. £75,000 - 85,000 base, great bonus and benefits Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar Front Office teams. You... more ->
Job Title: IT Support Analyst - Science and Technology Facilities Council Salary: £28,498 per annum Hours: Full time Contract Type: Open Ended Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire Come and do the kind of computing that got you into technology in the first place. Work with cutting-edge tech and world-leading scientists and engineers. And harness the power of some of the country's most advances supercomputers to tackle work that improves daily life in the UK and far beyond. Put simply, come and discover the impact you can make... more ->
Senior Application Support Analyst - Commodity Trading - London - up to £120k + bonus Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support team. This opportunity will see the successful candidate play a key role in the buildout of a data analytics platform, supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities will... more ->
Our client is seeking a dedicated and knowledgeable Application Support Developer to join their team. This role is an exciting opportunity to provide essential support for IT applications that underpin core insurance processes, including underwriting, claims, modelling, Business Intelligence and analytics, actuarial and pricing, as well as functions finance, human resources, audit and risk management amongst others. The successful you will be responsible for ensuring these IT applications are available, performing, supported, maintained, secure and continuously improved to meet Business... more ->
Great Opportunity to join Global Market Leader looking for a dynamic IT Support Professional to join them in their City Offices on an itial 6 Month Contract. The role will be a mix of desktop and remote support as well as working on roll out projects Role - IT Support Analyst aka Desktop Support Analyst, 1st/2nd Line Support, IT Support Engineer, IT Engineer etc Location - London, City and Office based Rate c. 150 - 200 a day Role responsibilities The role would also be responsible for installing/maintaining office (O365) technologies for our end users, this includes supporting Outlook,... more ->
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary... more ->
Location - Liverpool or London based on site 5 days per week Contract- 3 months initially Rate- Circa £245 - £250 per day INSIDE IR35 Role - My client are a prestigious membership based organisation and due to internal promotions have vacancies for 2X Desktop support analysts. ( 2nd line ) As part of the IT services team, the desktop support analyst provides support for all IT services and IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes. You should have significant experience in a similar role, be... more ->
NO AGENCIES PLEASE Are you someone who loves technology? Are you ready to embark on an exciting journey in the world of IT support? Are you looking to get more exposure to all aspects of IT Support? If the answer to the above is yes then Pond Group needs you! We are a cutting-edge technology company with 25 years of innovation and are seeking a talented individual to join our dynamic team as a 1st Line Support Analyst. About Us: At Pond, we thrive on innovation and pushing the boundaries of what's possible with technology. For over two decades, we've been at the forefront of shaping the... more ->
Role: Junior Live Support Analyst 12-Month Contract Fully remote working Inside IR35 Up to £315 1-4 years experience required in a related role Hays are currently recruiting a Junior Support Analyst to support our private sector end client. We are looking for 1-4 years' experience in the following areas; -Customer facing role and liaising with end users -Defect Management, diagnosis and fix-Cognos performance management suite (Planning Analytics, Cognos Analytics etc) -Oracle Data Warehouse and Data Manager ETL tool -Design and implementation of live support processes -High level... more ->
IT 2 nd Line Support Analyst - Leicestershire Up to £27,000 5 days per week onsite - On call Bonus scheme Shift pattern - Monday- Friday - rolling shift pattern 7am-3.30pm, 8am-4:30pm, 9am-5.30pm, 9.30am-6pm (includes Bank Holidays) IT 2nd Line Support Analyst required for a leading client based in Leicestershire. My client is currently seeking a IT Support Analyst to come on board to provide technical ongoing support for the organisation. You will support and assist tailored business solutions, while assessing user concerns and inquiries, offering implementation or guidance. Delivering... more ->