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1st Line Support Engineer - London/City - Onsite An excellent opportunity has arisen for a 1st Line Support Engineer with a global supply chain and logistics company. The role will support IT requests and tasks that are managed effectively and respond in a timely manner, either by completing requests or raising with IT team where necessary. This opportunity is ideally suited to a candidate with some prior commercial experience or a graduate with a keen interest in technology looking to secure their first role. Role and Responsibilities: Putting together PC's and setting up hardware across the... more ->
My client a leading IT Solutions provider are seeking to recruit an M365, Office 365 Engineer to join an ever growing Customer Support Function. This client has more than 100000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below skill set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional... more ->
Hyperion Support Specialist Whitehall Resources currently require an experienced Hyperion Specialist to work with a key client.Please note this is an Ad Hoc on demand based job offering 0-20 hours weekly* The position has the responsibility for researching, troubleshooting, and supporting multiple Oracle Applications modules such as Hyperion Planning, Essbase, Hyperion Financial Management, Financial Data Quality Management, Hyperion Financial Management to name a few for our global clients who use versions 9.3.x, 11.1.x through 11.2.X. The role of the Hyperion Principal Support Engineer... more ->
Technical Support Engineer Hampshire based company - hybrid working. £40,000 - £45,000 + Company car or car allowance + benefits Join a dynamic tech company during a time of transformation! A high level Technical Support Engineer is required to join my client, working closely with the Head of Information Technology providing a top tier service to customers across the UK. The role will be hybrid working from the Hampshire based office and involve travel to customer sites across the UK. This is a customer facing role and will involve a small amount of pre-sale responsibility therefore the... more ->
Field Support Specialist Level 1/2 £30,000-£45,000 Crick, Northamptonshire + Travel Lynx are partnered with a leading Enterprise Transformation Partner to help them find a Lead Field Support Specialist. This individual will act as a lead in a growing team of 3 to assist the company in rolling out cutting edge technology into the retail/warehousing sector. This person will be leading installation and configurations of cutting-edge AI solutions into the worlds biggest retail and E-commerce businesses and providing support thereafter. You will have the ability to read Technical Drawings and... more ->
IT Support Analyst - 3 months - onsite - Inside IR35 - £180 to £200 per day Newport/Monmouthshire client require an IT Support Analyst for an initial 3 month contract onsite. Proven in dealing with incident and solving problems your background will cover: O365 Windows server 2012/2016/2019 Windows 10 Vmware Active Directory management VPN Working with other technical professionals within an ITIL environment you will have sound incident management and customer facing skills. For more information on this onsite IT Support Analyst contract in Newport please contact (see below) IT Support Analyst... more ->
IT Support Engineer - 3rd Line - Hull/remote - up to £45,000 plus package I have an exciting opportunity to join a well-established UK Manufacturing business as an IT Support Engineer supporting a diverse and leading-edge range of Digital Platforms and systems. The successful candidate will be responsible for supporting 2nd and 3rd line activities for core Digital Infrastructures and associated platforms to ensure we maintain operational SLA's across the organisation. You will also support technical project delivery, as required, ensuring projects are achieved on time and to specification,... more ->
Applications support team lead, software, development, hybrid working, surrey, 3 days on site, inside IR35, 6 month contract role - £525 per day Essential Skills: 5+ years working in a service desk environment 3+ years working in a team leader or supervisory capacity Experience supporting complex software for a diverse internal customer base Extensive experience of fault determination in complex mobile and cloud based web apps (azure and AWS) Experience of interpreting functional specifications Ability to communicate effectively with non-technical through to highly technical audiences... more ->
Application Support Analyst An established specialty insurer are looking for an Application Support Analyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow within the team. As an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and the... more ->
Application Support Manager An established Lloyd's Market insurer are looking to hire an Application Support Manager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built in-house. As the Application Support Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to oversee and support the team when incidents occur... more ->
Application Support Analyst - ThinkFolio - Markit - CADIS - London. Senior Application Support analyst required for my Asset management client to provide support to applications, such as thinkFolio, and ensure that all failing jobs on the operational scheduler are investigated and resolved. Also, to provide assistance to other team members and internal projects when required. Provide day-to-day application support (including thinkFolio and MarkitEDM) to users, ensuring that issues are logged on JIRA. Investigate operational issues and resolve them or escalate as appropriate. Create or update... more ->
IT Support Technician Birmingham (Onsite) £25,000 Fixed Term Contract (5-6 months) Gleeson Recruitment are working on an exciting opportunity alongside a well established alcohol manufacturing company based in Birmingham. The purpose of the role is to be the first point of contact for all IT support issues on a reactive/responsive basis. The ideal candidate will have previous experience working within a similar technical role and can hit the ground running quite easily in a 1st line environment. There is room to develop skills for those with limited experience though a degree of working... more ->
Technical Support Engineer 3 months contract/Remote contract with Travel daily across 125 police sites in Devon and Cornwall. Please Note: Candidates must be eligible for BPSS & NPPV3 Clearance and must have resided in the UK for a minimum of 5 years. What you will be doing: Delivering successful technical resolutions to end user customer end user device issues escalated by first line/second line as require physical presence. Utilise experience and evolving technical ability to restore normal service to users as quickly as possible. Problem solving and application of technical knowledge to... more ->
Infrastructure Support Engineer- 2nd/3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the business. You will be supporting over 300 users on site and will be required to work onsite 3 days a week and 2 remotely. Key... more ->
Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,... more ->
IT Support La Fosse are partnered with a growing E-learning platform who are looking to bolster their IT capabilities with 2 new hires into the IT function. Both roles would suit someone stepping into an IT role or someone who wants to progress through 2nd/3rd line. If you have: - First Line IT Experience - Excellent customer facing skills Then please get in touch. Both roles are based in the NW and are paying up to £29,000 (you will need to drive for this one). Apply below! more ->
IT Support Engineer (2nd Line ) required for a Managed Service Provider based in Edinburgh. - On site role. They are a small team based in Edinburgh who have been providing managed services for over 20 years to their clients across East Lothian. They are a close sociable team who are heavily invested in training, upskilling their employees to help progress through the business. They are looking for a motivated individual to join them and provide extensive support to clients, with the chance to expand your skill set and get hands on with projects such as exposure to cyber security and... more ->
Desktop Support Engineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop/IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users. The company have a structured training and development plan and a range of opportunities for career progression across the business. They will fund any... more ->
Technical Support Analyst/2nd Line Support UK - Remote £Competitive Salary We have a fantastic opportunity for a customer-focused and technically minded Technical Support Analyst to join our iSAMS Technical Support team. This role is important as you will be working alongside a team of analysts to deliver a high quality, proactive second-line technical application support service to new and existing customers of iSAMS. You will help support the smooth and timely delivery of all areas of service as defined by the Service Level Agreement and Service Desk policies and procedures to ensure a... more ->
Application Support Analyst £500pd London - (Hybrid, 1-2 days per week) emagine is a high-end professional services consultancy and solutions firm specializing in providing business and technology services. We are currently seeking an experienced Application Support Engineer to join our dynamic team dedicated to supporting and optimizing the bank's proprietary solution and platform. Our Culture: We have cultivated a culture of openness and integrity, building genuine and strong relationships to deliver optimal service. We are committed to fostering a positive and equitable working environment... more ->