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Job Details

 

Desktop Support Analyst ( 2nd line ) (Contract)
Location: Liverpool Country: UK Rate: £245 -£250 per day
 

Location - Liverpool or London based on site 5 days per week

Contract- 3 months initially

Rate- Circa £245 - £250 per day INSIDE IR35

Role -

My client are a prestigious membership based organisation and due to internal promotions have vacancies for 2X Desktop support analysts. ( 2nd line )

As part of the IT services team, the desktop support analyst provides support for all IT services and IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes.

You should have significant experience in a similar role, be educated to A level or professional standard (eg ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English.

KEY SKILLS INCLUDE

Teams Administration

Microsoft Office 365

Team Viewer

TouchPoint/telephone call queue management

Mobile Device Management (MDM)

Account administration (AD and AAD)

PowerShell

Support of Apple devices (Macs and iPads)

Creation and deployment of SCCM packages and task sequences

PXE imaging of devices

Creation and deployment of packages in Intune/Endpoint Manager

Patching of Windows devices

Windows Autopilot


Posted Date: 15 Apr 2024 Reference: JSPS/LPOOL SUPPORT Employment Business: Antal International Networks Contact: Penny Simpson
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