Test Manager
6 months
London - hybrid - 3 days per week

We are a global top-10 insurance group, made up of four distinct businesses covering global reinsurance, Lloyd's franchise, local specialty insurer, and business services.

Our values serve as a foundation to secure our world's potential:

• Client understanding: We put our clients at the heart of everything we do.
• Respecting each other: We treat each other fairly and encourage and value individuality.
• Probity: We do the right thing, and work with partners that share our values.
• Kaizen: We continuously strive to improve and try new things to change for the better.
• One team: We collaborate and work as a team, sharing knowledge to be the best we can be.
• Courage to challenge: We invite challenge from others and have the courage to challenge the status quo.

The Opportunity:

As Programme Test Manager you will effectively steer user acceptance testing, mentor business users involved in testing, and ensure that the final product matches user expectations and business needs, all while expertly managing resources and upholding superior quality standards.

Key Responsibilities:

• Develop a test strategy for our business change programme
• Understanding the scope of testing (core saas product, config, integration points, non functional etc)
• Understanding roles and responsibilities across the business, the vendor and the shared services it function
• Understanding requirements for resources and environments during the project
• Development of a requirements traceability approach
• In future phases the role will be responsible for owning and driving elements of the test plan as well as managing and quality assuring 3rd party test phases
• Supports business testers in creation of test cases and scripts to ensure all aspects of the
• Work closely with development team, business analysts, project managers, and other stakeholders to ensure the testing is aligned with business needs and industry standards.
• Establish systems for tracking and managing issues identified during testing. Oversee the process of identifying, documenting, and reporting bugs.
• Facilitates defect management activities with business and technology stakeholders.
• Identify potential issues and risks in the testing process and find effective ways to mitigate them.
• Estimate the testing effort, plan resources and distribute tasks among team members.
• Regular reviews and updates to test cases and scenarios as per changing requirements and feedback.
• Creating detailed reports from conducted tests and analysis.
• Owns acceptance testing closure document, capturing key highlights to testing phase to support Go/NoGo decision.

Key Skills & Experiences:

• At least 6 years of experience in test management, preferably in the Financial Services industry.
• Experience of working with London Market (Lloyd's) - processes, market bodies and managing agents, operation systems.
• ISTQB or BCS/ISEB certification is an advantage.
• Knowledge of the tools, methods, and techniques used in requirements analysis.
• Strong familiarity with test management tools, bug tracking software, and spreadsheets for planning, executing, and reviewing tests.
• Leadership: Ability to motivate, guide, and manage a team of business users conducting testing. Strong decision-making skills to drive the testing process forward.
• Communication: Excellent verbal and written communication skills to relay detailed testing plans, procedures, and results to team members, stakeholders, and non-technical business users.
• Attention to Detail: Ability to scrutinize all aspects of the software to detect errors, bugs, and inconsistencies.
• Teamwork: Collaborate effectively with other team members, maintaining open and constructive communication.
• Quality Management: A commitment to upholding high-quality standards throughout the UAT process, while ensuring the end product meets the user requirements and needs.
• Analytical Skills: Ability to analyze the results of testing processes and understand their implications.
• Time Management: Effectively manage the testing timeline to ensure optimal efficiency without compromising on test coverage.

This is a unique opportunity to be a part of a high profile programme, whilst having the responsibility of devising and implementing an effective test strategy! Don't hesitate to apply.

Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing