Are you an analytical thinker and problem solver? Do you have proven experience working on large technology implementation programmes and/or projects?

Do you want to use your skills to help British Heart Foundation (BHF) fund even more scientific breakthroughs to help us save and improve the lives of families and loved ones?

If so, you could be the Technology Business Analyst we are looking for!

About the role

As one of our team of Business Analysts, you'll support the work in our Marketing, Fundraising and Engagement (MFE) portfolio and will lead, coordinate, and deliver analysis activities across a variety of business transformation programmes, projects, and digital technology products.

Establishing close relationships with internal and external stakeholders, you'll focus on enhancing the way BHF uses its customer data and insight to improve the organisation's marketing and fundraising activities.

Working within both Agile and Waterfall delivery methodologies, you'll play a key role in supporting the delivery of the programme, the processes, and the change management to leverage new capabilities.

Through effective data and information gathering, as well as effective facilitation, you'll identify business challenges and work with technical teams to create effective solutions, considering process alignment and documentation throughout.

Working arrangements

Please note this is a 12 month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

To be successful in this role you'll also have the following experience and attributes:

• Experience of working on enterprise technology change programmes.
• Development of requirements, business cases
• Facilitating workshops to gather customer viewpoints, requirements and define processes
• Critically evaluating information gathered from multiple sources, reconciling conflicts, and translating high-level information into technical detail
• Specifying as is' and to be' business processes and recommendations related to a proposed solution
• Developing functional specifications and high-level systems design
• Actively participating in all phases of the delivery of a solution acting as an advocate for the stakeholder(s) of the project
• Strong positive team working skills, able to build strong relationships and work collaboratively with a variety of personalities and situations across multi-disciplinary teams
• Excellent communication skills, both written and verbal, able to effectively adapt style, where appropriate to the audience, at all levels of the organisation
• Leveraging facilitation techniques to engage stakeholders, elicit answers, ideas, and information to solve problems or reach agreement.

About us
We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be a short one-way video interview; successful candidates will then be invited to attend an interview via MS Teams.

How to apply

To apply for this role please click through to our careers site below. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role's criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.