Change Administrator, ITIL, 100% remote, £35000 - 40000 + benefits.

Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change within the organisation and to reduce risk and incidents associated to change. In addition you will take the lead on a number of change related activities and stand in for the Head of Change when necessary.

This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this.

Key responsibilities include -

* Oversee the administration of change (including documentation).
* Supporting change requests ensuring prioritisation, impact, risk, deployment plans and validation steps are understood and documented
* Reporting of change KPIs
* Communicating change
* Working with all the relevant stakeholders and ensure service levels are maintained as your number one priority
* Overseeing change plans, ensuring runbooks are maintained, stakeholders are updated, and timelines are achieved

To be considered you will have the following skills and experience -

* Excellent communication skills.
* Strong knowledge of ITIL - used to applying ITIL change management processes & principles
* Experience of planning and managing runbooks to successful conclusion
* Ability to produce reporting, understand and track key datapoints
* Ability to manage meetings and present effectively

In addition to being a great role and joining an exciting time this role is fully remote.

If you have excellent knowledge of ITIL change management - ideally gained in a software house - and have the further skills and experience listed above please send your CV for further information. Salary is most likely to be in the range of £35000 - 40000 + benefits and interviews will be held soon.