Change Impact Manager - London (Hybrid) - £650-£750 per day (inside IR35) - 12 months+

My client, a FTSE 100 company, is looking for a Change Impact Manager to be responsible for assessing, capturing & articulating the impacts that changes have on business & end-user multi-functional communities. These impacts will be assessed across multiple dimensions (process, system, data, behaviour) & lay the foundation for Communications & Engagement and Training mitigation activities.

Responsibilities:

• Working with external partners, understand and execute the framework and methodology to manage Change Impact and mitigation capture.
• Work with Functional teams to identify and articulate the impact to end users and stakeholders to drive detailed Change Impacts Assessments.
• In preparation for business readiness, convert identified change impacts into a workable global Change Action & Mitigation Plan, collaborating with third-party service provider to create appropriate content eg personas, change journeys, etc. Deliver global change mitigations and track delivery as required.
• Support change activities to ensure end users are correctly mapped to user groups enabling targeted training and communications.
• Engage with programme and business stakeholders, regionally and locally, in sharing and gaining feedback on Change Management plans, activities and goals..
• Support the Change Network in translating global change impacts into local Change Impact Mitigation activities; equip Change Networks to own the changes and successfully make the transition to new ways of working as well as acting as their trusted escalation route.
• Drive understanding of identified changes and their impacts across the wider Global Change team with the goal of ensuring an integrated approach to business stakeholders eg consistent messaging, tone, aligned training, etc.
• Support the Change Leads in performing various activities in support of the programme.

Skills

• Significant experience of either/both 'business as usual' Finance roles or in technology enabled Finance/Data transformations in complex, global, Matrix organisations.
• 5+ years' experience in Change Management with excellent skills in change impacts analysis and management of mitigations. Strong knowledge of Change Management best practices and ability to work successfully with various management levels.
• Track record of working with or managing third-party providers to steer, input and collaborate to achieve project goals as one team.
• Experience in delivering outcomes through a global Change network and/or supporting regionally and local teams.
• Flexibility to adjust to changing priorities and creating clarity through ambiguity.
• Ability to deliver high-quality, clear communications in compressed timelines.
• Strong experience of working in Agile methodology including roles, ceremonies, tools, terminology.
• Proficient in using a variety of tools to develop plans and communications content (Word, PowerPoint, Excel, Yammer, Teams, etc.)
• S4 Hana transformation experience is a nice-to-have
• FMCG experience in a nice-to-have

Change Impact Manager - London (Hybrid) - £650-£750 per day (inside IR35) - 12 months+

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